Abraham

A motivated and adaptable professional with experience in retail sales, warehouse operations, and customer service. Proven ability to work efficiently in fast-paced environments, meet targets, and deliver exceptional customer experiences. Skilled in stock management, problem-solving, and teamwork, with a strong focus on accuracy and efficiency. Eager to bring my dedication and proactive approach to a dynamic team.

Sales Colleague and Gaming Specialist - Currys Wolverhampton - Wolverhampton, UK

(2025-04)

• Delivered excellent customer service by understanding customer needs and recommending the most suitable technology and gaming products.
• Specialized in computing, gaming hardware, consoles, accessories, and PC components, providing expert product advice to customers.
• Consistently achieved sales targets by building rapport with customers and identifying opportunities for additional product and service sales.
• Demonstrated in-depth knowledge of the latest TVs, computing products, gaming products, releases, and industry trends to provide accurate recommendations.
• Processed transactions efficiently while maintaining a high standard of customer service and ensuring store policies were followed.

Telesales Agent - Euroseal Windows

(2024-09 - 2024-10)

• Generated £6,000+ in sales by effectively engaging customers and showcasing product benefits.
• Managed 300+ calls per day, tailoring pitches to maximize conversions.
• Improved customer satisfaction by addressing inquiries and concerns professionally.
• Assisted in promotional events, ensuring high foot traffic and brand visibility.

Warehouse Operative - New Look Distribution Centre

(2023-10 - 2024-07)

• Achieved 100% order accuracy while picking and packing stock for retail distribution.
• Increased efficiency by optimizing stock placement and replenishing inventory.
• Maintained a clean and safe work environment, adhering to strict health & safety protocols.
• Contributed to team success by meeting or exceeding daily productivity targets.

Voluntary Sales Assistant - Compton Care

(2023-09 - 2023-10)

• Delivered exceptional customer service, assisting shoppers and providing product recommendations.
• Boosted store sales through effective merchandising and stock rotation.
• Managed cash handling and transactions, ensuring accuracy at checkout.

Sales & Marketing Assistant (Work Experience) - Region Security Guarding

(2019-06 - 2019-06)

• Assisted in targeted marketing campaigns, increasing brand awareness.
• Developed an understanding of customer engagement strategies and online sales.

Bachelor's - Accounting & Finance - Keele University (2026-07)

A Levels - Maths, Business, Economics - St Peter's Collegiate Academy Sixth Form (2020 - 2022)

GCSEs - Maths, English, Science, Business - St Peter's Collegiate Academy (2015 - 2020)