Achiaa
Front of House Staff
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About
Enthusiastic, outgoing, and personable university student with strong experience in customer-facing environments, leadership roles, and community engagement. Through my work in hospitality, volunteering, and serving as President of a university society, I have developed excellent communication skills and the confidence to engage with people from diverse backgrounds. I enjoy building genuine connections, starting conversations, and creating positive customer experiences.
I am highly motivated, target-driven, and thrive in fast-paced environments where I can use my initiative and interpersonal skills to influence and engage others. With a professional and energetic approach, I am confident representing brands at events, promoting products, and helping customers find solutions that meet their needs. I hold a full UK driving licence, am available to work flexible hours including weekends, and am willing to travel to events across the region.
Experience
Front of House Staff - Pizza Express - York
(2024-11)
- Deliver high-quality customer service in a busy, fast-paced environment.
- Communicate confidently with a wide range of customers and respond professionally to enquiries and requests.
- Build positive relationships with customers while maintaining a friendly and professional approach.
- Work independently and as part of a team to ensure efficient service delivery.
- Demonstrate resilience and adaptability when managing busy periods and challenging situations.
- Maintain excellent organisational and time-management skills while balancing multiple priorities.
Volunteer - Nelson's Court - York
(2025-11)
- Engage with patients from a variety of backgrounds, building trust through empathetic and respectful communication.
- Support healthcare staff while maintaining professionalism and confidentiality.
- Adapt communication styles to meet individual needs and circumstances.
- Develop confidence when interacting with unfamiliar people in one-to-one settings.
- Demonstrate reliability, patience, and a strong commitment to helping others.
Education
BSc - Biomedical Science - University of York (2026)
A Levels - Psychology (A), Chemistry (B), Biology (B) - Wolverhampton Grammar School (2021-09 - 2023-06)
GCSEs - 8 GCSEs (Grades 9–6) including Maths and English - West Walsall E-ACT Academy (2016-10 - 2021-07)
