Adam Elbardoun

Made sure everything was ready for clients moving in or out of properties - from handing over keys to organizing cleaning and maintenance. Listened to clients' needs and made sure any questions or issues were sorted quickly and professionally. Managed bookings, appointments, and paperwork, staying organized and keeping records up to date.

Customer Relations Associate at GKC Managment (2025-11 – Present)

• Made sure everything was ready for clients moving in or out of properties - from handing over keys to organizing cleaning and maintenance.
• Listened to clients' needs and made sure any questions or issues were sorted quickly and professionally.
• Managed bookings, appointments, and paperwork, staying organized and keeping records up to date.
• Acted as the main point of contact for tenants and landlords, always aiming to be friendly, helpful, and reliable.
• Dealt with unexpected problems (like last-minute repairs or delays) calmly and kept everyone informed

Bricklayer/Construction Operative at Stewart Truman (2024-12 – 2025-11)

• Worked closely within a team to complete projects safely and efficiently under strict deadlines
• Maintained strong communication with colleagues, supervisors, and contractors throughout daily operations
• Followed site rules, safety procedures, and company standards at all times
• Demonstrated reliability, punctuality, and a strong work ethic in physically demanding environments
• Adapted quickly to changing tasks and worked effectively in busy, fast-paced settings
• Used problem-solving skills to overcome on-site challenges and keep work progressing smoothly
• Maintained a professional attitude while working around clients, residents, and members of the public

Delivery Associate at Amazon (2024-03 – 2024-12)

• Interact and help customers in delivering excellent customer service.
• In charge of weekly routers, ensuring we are well staffed and organised for the week.
• Worked closely with team members to stay on schedule, support each other during busy shifts, and keep deliveries running smoothly.
• Exceeding targets and expectations through strategic planning and preparation.

Sales Assistant at Vodafone (2023-09 – 2024-02)

• Built strong product knowledge through self-learning, helping me stay informed and give better advice to customers.
• Satisfying customers’ needs through daily consultations, discussing their contracts as well as presenting them upcoming promotions.
• Developed strong inter-communication skills, strengthening my patience and ability to handle high pace environments.

Waiter & Bartender at Blue Zenzer (2021-05 – 2023-09)

• Delivered high quality customer service in a fast-paced dining environment, managing multiple tables and bar orders simultaneously.
• Handled customer concerns quickly and diplomatically, ensuring a positive dining experience and encouraging repeat visits.
• Maintained high standards of cleanliness, safety and presentation in line with health regulations
• Built strong rapport with diverse clientele, adapting communication style to meet guest needs.
• Accurately handled billing, cash transactions and POS systems - demonstrating accountability and attention to detail.
• Worked effectively as part of a fast-paced team environment to deliver efficient customer service and maintain smooth day-to-day restaurant operations.

Intern at EA Chartered Accountants (2020-11 – 2020-11)

• Developed skills in financial analysis and management through handling complex transactions and reports
• Commitment to maintaining confidentiality with sensitive documents and programs
• Understood the value of hard work from a young age, as well as the necessity of preparation.

Junior Coach at London Lions Basketball Academy (2019-07 – 2019-07)

• Providing weekly coaching to early year basketball players at the club.
• Ensuring safeguarding of the youth and preparing registration of the players.

A-Levels in Business, Higher Business, Sociology – London Academy Sixth Form (2020 – 2022)

GCSE’S – The London Academy (2016 – 2020)