Adchara Palakrishnan
Retail Assistant with Customer Service Excellence
Talent
MitchamMember since June 12, 2026
Customer service and communicationTill operation and cash handlingStock control and replenishmentMerchandising and store presentationHandling customer complaints professionallyTeamwork and time managementKnowledge of health & safety in retailPOS system
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Customer service and communicationTill operation and cash handlingStock control and replenishmentMerchandising and store presentationHandling customer complaints professionally
About
My name is Adchara I’m a team leader for WHSmith because of redundancy my store closed in 2025 Feb I’m looking for a part time job in retail and I have 7 years experience
Experience
Sales Assistant / Customer Service at BP Garage (2016-04 – 2018-06)
- Operated till and fuel payment systems during day and night shifts
- Assisted customers with product enquiries and promoted in-store offers
- Handled cash, card, and fuel transactions accurately
- Ensured forecourt safety and followed health & safety procedures
- Monitored stock levels and reported shortages to management
Team Leader at WHSmith (2018-07 – Present)
- Provided friendly and efficient service to customers at tills and on the shop floor
- Processed sales, returns, and refunds using POS system
- Restocked shelves, ensuring high-demand items were always available
- Assisted with store deliveries and stockroom organisation
- Maintained cleanliness and order in the store during busy hours
Education
GCSE – Richards Lodge Girls School (2009-07)
Skills
Retail Assistant with Customer Service Excellence
