Adebayo Sowole

Business Analyst

Talent

London, Greater LondonMember since November 30, 2023

business transformationprocess mappingdata analysisstakeholder engagementapi testingmobile app developmenterp implementationbusiness requirements analysisrequirements gatheringRequirements specificationbusiness systems analystretailecommercesupply chainlogisticsjira administrator

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About

BCS-Certified Senior Business Analyst with a strong track record of delivering enterprise-scale digital transformation across complex, multi-system ecosystems spanning Retail, Supply Chain & Logistics, eCommerce, Production, and Field Service environments. Proven expertise in driving end-to-end implementation of cloud-based SaaS MDM platforms (including Symphony AI by XiaTech), Salesforce CRM implementation and optimisation, and the integration of third-party SaaS platforms including Trust IMS (Inventory Management), OMS, WMS, TMS, ERP, and eCommerce systems via middleware and API-driven architectures.

Experienced in bridging customer-facing digital platforms (eCommerce, CRM, mobile apps, appointment booking) with back-office enterprise systems (ERP, MDM, WMS, IMS) and field service management integrations across multi-site, multi-channel retail and logistics environments. Adept at translating complex integration architectures into clear functional and non-functional specifications, ICDs, data flow models, and integration test artefacts from discovery through UAT and Go-Live.

Deep expertise in data object design, field-level mapping, master data governance, and system ownership modelling across cross-platform SaaS ecosystems. Confident collaborator with Solution Architects and Engineering teams; skilled in constructively challenging solution designs to ensure scalability, data integrity, and long-term maintainability.