Christian Smith
IT support systems Analyst
Talent
Liverpool, LiverpoolMember since February 22, 2026
IT support systems AnalystBusiness Analysis TechniquesImpact, Risk and Gap AnalysisStakeholder management & CommunicationRequirements Gathering & ElicitationAgile/Scrum Delivery Process/frameworkSalesforce/CRMMS ExcelPowerPointVisioWordData Gathering & AnalysisUser StoriesAzure Dev OpsJiraBPRM/Process MappingCreating training & User guidesSQLFinancial ReportingCash flow ForecastsGenerating Dashboards
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IT support systems AnalystBusiness Analysis TechniquesImpact, Risk and Gap AnalysisStakeholder management & CommunicationRequirements Gathering & Elicitation
About
4 years experience as a Business analyst in the IT industry and a experience as a scrum master
Experience
1 year experience as a IT system support analyst in IT within the energy industry working in a business to business environment
3 years experience as a junior business analyst in IT in
1 ½ years experience as a scrum master
Education
Master in Accounting and Business Management
BCS Business analysis foundation
PSM1 scrum master qualification
Skills
IT support systems Analyst
