Volunteer Worker - NHS Foundation Trust - Coventry
(2025-02 - 2026-03)
- Delivered essential medication and meals to patients and underprivileged families under tight working conditions
- Maintained a clean, orderly, and safe environment to ensure high quality and standards of care.
- Engaged with the community through health talks and fitness programs to Improve and promote wellbeing.
Receptionist - Roadstar Automobile - Coventry
(2024-05 - 2024-10)
- Customer Service: Managed all incoming phone calls and visitor inquiries, ensuring efficient service delivery.
- Conflict Resolution: Facilitated prompt issue resolution by tracking customer complaints until fully addressed.
- Shipping & Receiving: Oversaw incoming deliveries and organised office supply orders to maintain constant stock availability.
- Returns & Documentation: Streamlined communication by promptly forwarding post and documentation to relevant departments, handling basic bookkeeping for incoming orders.
- Brand Maintenance: Ensured all promotional materials and brochures were up to date for prospective clients.
- Managed all Incoming phone calls and visitor Inquiries, ensuring efficient service delivery
- Resolved customer complaints by tracking issues through to completion.
- Coordinated office supplies and promotional materials to ensure the front house remained professional and clean.
Volunteer Youth Worker - Local Parish - Coventry
(2024-01 - 2024-05)
- Mentored youth to Improve Interpersonal and life skills in a safe and inclusive environment.
- Organized community outreach and educational excursions to build local community.