Adetoro Funmilayo

Detail-oriented professional with a strong record of accuracy, consistency, and structured data review across customer-facing and quality-sensitive environments. Experienced in reviewing raw information, identifying recurring themes and patterns in customer and operational data, evaluating outputs against structured criteria, and translating findings into clear, well-structured written documentation. Comfortable working across Word, Excel and CRM tools to produce polished, precise outputs, with a genuine interest in building toward customer and user research support work.

AI Generalist Expert / Evaluator - Mercor

(2026-08)

• Work as an AI Expert Evaluator, assessing outputs against structured criteria and providing detailed, written expert feedback — evaluation skills directly transferable to usability and quality assessment.
• Engage in general AI expert work, applying domain judgement and attention to detail across evaluation tasks.

Support Worker - Advanced Caring Limited

(2023)

• Follow detailed, structured care guidelines precisely and consistently across every shift, with zero tolerance for deviation on safety-critical steps.
• Maintain accurate, timely written records, flagging anomalies or unclear instructions to supervisors rather than guessing.
• Sustain high attention to detail over long, repetitive task periods without loss of accuracy.

Health Care Assistant - Roseberry Care Centres

(2021 - 2023)

• Produced precise documentation in line with strict compliance standards, cross-checking entries for correctness.
• Identified subtle patterns and changes in patient conditions, applying consistent judgement against established protocols.
• Worked independently while adhering closely to organisational guidelines and escalation procedures.

Business Development Manager - Buy A Bargain Enterprise

(2019 - 2020)

• Analysed business and customer data to identify trends, synthesising findings into clear, structured written reports for decision-making.
• Tracked performance metrics methodically in spreadsheets and reported findings in a consistent, repeatable document format.

Customer Service Manager - Blinkz Magazine NG

(2014 - 2018)

• Reviewed and analysed customer interaction data to identify recurring themes, using findings to improve service quality and resolution accuracy.
• Maintained high first-resolution rates by applying guidelines consistently across high case volumes.
• Delivered clear, well-structured written communication in a fast-paced, feedback-driven environment.

BSc - Political Science - Kwara State University