Adrian Kwok

Currently self-employed working full-time for Amazon as a delivery driver contracted by Piranha Parcels Ltd delivering around areas in Wiltshire. Seeking a full-time position as a production operative at Andros UK in Frome. Looking to advance in the food operations, manufacturing and production industry.

Experience in warehouse and product operations, production line work, and 5 years in hospitality service roles.

Delivery Driver - Piranha Parcels Ltd (Amazon DBS3 and DSN1) - Wiltshire, Bristol, South Wales, Gloucestershire

(2025-01)

Parcel delivery work on behalf of Amazon using 3.5T van. 1 year and a half in Bristol DBS3 delivering around Bristol, South Wales and Gloucestershire. 2 months in Swindon delivering around Wiltshire.

• Sorting parcels
• Organizing van interior
• Parcel delivery to customer's door
• Customer service
• Communication with customers
• Navigation

Team lifeguard - Center Parcs Longleat Forest Warminster - Warminster

(2024-04 - 2025-04)

Lifeguard duties covering various size pools, flumes, large slides and family fun pool features.

• Pool lifeguard watching
• Performing first aid when required
• Site cleaning (scrubbing and jet washing)
• General guest servicing
• Site tidying up
• Kid's activities preparation

Head Waiter - Diamond Jubilee Tea Salon, Fortnum & Mason - London

(2023-01 - 2023-05)

Head Waiter responsible for leading restaurant team and working closely with management team to deliver an amazing afternoon tea experience.

• Helping and supporting restaurant servers and bartenders
• Delegating tasks to staff members
• Leadership of staff team in private events and restaurant functions
• Coordinating with management team
• Closing day duties e.g. submitting end of day reports, cash revenue reports, etc

Front of House Server - Diamond Jubilee Tea Salon, Fortnum & Mason - London

(2020-03 - 2023-01)

Front of House server at an afternoon tea restaurant within the iconic Fortnum & Mason department store. Team member for operating food service, section waitering and various server duties.

• Taking guest orders
• Managing section of multiple guest tables
• Serving food and beverage
• Preparing restaurant mise en place
• Resetting and relaying tables
• Taking part in private events and group functions when necessary
• Providing excellent customer service

Room Service Server - Four Seasons Hotel at Park Lane, London - London

(2019-10 - 2020-02)

Team service member for providing in-room dining service, private bar refreshment, amenity refreshment and delivery, and equipment polishing.

• Guest in-room dining service serving food and beverage
• Refreshing snacks and beverages in guest room private bars
• Delivering and refreshing food and beverage amenities
• Preparing mise en place for food orders
• Delivering professional and quality service

Amaranto Back Server - Four Seasons Hotel at Park Lane, London - London

(2018-09 - 2019-10)

Back of house server at the Italian restaurant Amaranto. Team member for operating food service, barista section and equipment polishing.

• Active partaking in food and beverage service including leadership role at service pass
• Ability to manage operations at barista section efficiently
• Polishing service plates, glasses, cutlery, etc
• Movement, transfer and storage of inventory, equipment, food/beverage items, etc
• Delivering professional and quality service

Warehouse and Product Operations (COVID-19 period) - Fortnum & Mason - London

(2020 - 2020)

• Underground warehouse operations
• Product packaging and organizing
• Product management

Volunteer - Production line and warehouse site (Charity project sponsored by Fortnum & Mason) - East London

(2020 - 2020)

• Warehouse picking operation