Adrianna Ross

Resourceful Closing Lead with a strong foundation in customer service and independent work, eager to support Freelanceshop's remote team. Proven ability to manage shifts, ensure efficient customer experiences, and adapt quickly to new responsibilities. Possesses excellent communication, problem-solving, and time management skills, honed through diverse experiences including retail leadership and military training.

Ready to provide dedicated nightshift support and contribute to a positive customer journey.

Closing lead at Burlington Coat Factory (2026-03 – Present)

• Supports store management by leading night and weekend closing shifts, overseeing floor recovery, and ensuring efficient and friendly customer checkout experiences.

Military trainee at U.S. Army (2025-09 – 2026-01)

• Completed an entry training program, cultivating core competencies in structured teamwork, rapid problem-solving, time management, and strict adherence to standard operating procedures but was medically discharged for an injury.

Ambassador at Noodles and Company (2024-08 – 2025-08)

• Managed cashier, server, and buser duties in a fast-paced environment.