Aeisha Qureshi

Highly organised and reliable administrative professional with over 6 years of experience in customer-facing and fast-paced environments. Skilled in reception duties, appointment scheduling, handling enquiries, and maintaining accurate records. Proven ability to manage front desk operations, coordinate diaries, and provide excellent customer service.

Confident using Microsoft Office and booking systems, with strong communication and organisational skills. Currently seeking an administrative or receptionist role within a professional office environment.

Team Leader - Laser Clinics

(2022-04)

• Managed front desk operations, including greeting clients and handling daily enquiries
• Scheduled appointments, managed diaries, and handled cancellations/rescheduling
• Responded to emails and phone calls in a professional and timely manner
• Processed payments and maintained accurate client records and documentation
• Handled customer queries and complaints, ensuring high levels of satisfaction
• Supported administrative tasks including filing, forms, and general office duties
• Assisted with staff coordination and daily clinic operations
• Maintained a clean, organised, and professional reception

Aesthetician - Peninas Clinic

(2019-01 - 2021-12)

• Managed client bookings and maintained appointment schedules
• Handled customer enquiries both in person and over the phone
• Maintained accurate client records and documentation
• Processed payments and managed transactions
• Built strong client relationships through excellent service

Beauty Therapist - BonBonsBeauty

(2017-01 - 2019-12)

• Managed bookings and coordinated appointment schedules
• Handled front desk responsibilities and customer enquiries
• Processed payments and maintained accurate records
• Managed bookings systems and supported daily operations
• Delivered high levels of customer service in a busy environment

Diploma in Beauty Therapy Level 5 - Beauty Therapy - Moon aesthetics (2025-12)

Diploma in Beauty Therapy Level 4 - Beauty Therapy - Beautecc Academy (2019-12)

Diploma in Beauty Therapy Level 3 - Beauty Therapy - Beautecc Academy (2018-12)

Beauty Therapy Level 2 Apprenticeship - Beauty Therapy - Beautecc Academy (2017-12)

Diploma in IT Level 2 - Information Technology - Vtec Academy (2016-12)

Health & Social Care Level 2 - Health & Social Care - Redbridge College (2016-12)