Agata Lech

Reliable and highly organised professional with strong experience across administration, customer service, construction office management, and business ownership. Fluent in Polish and English, with excellent communication skills and the ability to manage multiple responsibilities efficiently. Proven ability to work independently and as part of a team, with strong multitasking and problem-solving skills.

Currently seeking a term-time, Monday to Friday school hours, role in administration, customer service, or interpreting.

Café Business Owner at Self-Employed (2024-05 – 2026-01)

• Managed daily operations of a café business
• Oversaw customer service, stock control, and financial handling
• Coordinated suppliers and staff schedules
• Maintained high standards of service and efficiency

Office Manager – Construction Industry at ART BUILDING & SERVICES LTD. (2017 – 2024)

• Managed office operations for a busy construction business
• Prepared estimates, quotes, and project documentation
• Coordinated site visits and liaised with clients and contractors
• Maintained records, schedules, and communications
• Supported overall project management and administration

Office/Support Role at JBS Recruitment (2014 – 2017)

• Assisted with administrative and recruitment-related tasks
• Maintained records and supported candidate coordination

Reception & Office Management at ibis Hotel (2013 – 2014)

• Managed front desk and customer enquiries
• Handled bookings, payments, and administrative duties
• Delivered high-quality customer service in a fast-paced environment

Hair Salon Assistant at Ginger Group, Westfield (2011 – 2013)

• Supported daily salon operations
• Assisted customers and maintained a clean, organised workspace

Level 4 Higher Education in Special Effects Makeup – West Thames College

High School Education