Agata Swiatek

A highly resourceful, flexible and enthusiastic Catering Supervisor with experience of maintaining high standards of service. Professional, fast learner, organized, detail-oriented and reliable. Adapt quickly to different environments and excellent multitasker.

Ambition, very much a people person, honest and willing to undertake any task. Now looking for a new and challenging position, one which will make best use of my existing skills and experience and also further my personal and professional development.

Bank Cook - Children's Hospices Across Scotland, Rachel House-Kinross - Kinross

(2024-09)

• Working as part of the multidisciplinary team to prepare, cook and serve a wide range of high quality nutritious food including therapeutic diets for patients, relatives, staff and visitors to the Hospice.
• Food preparation, service, wash-up and cleaning duties related to the provision of the catering service contributing to the creation of a safe, secure and caring environment for patients and relatives by demonstrating a sensitive and professional attitude.
• Ensure that all products comply with allergen/labelling regulations.
• Recording temperatures as specified in HACCP.
• Work effectively as part of the multidisciplinary team and with volunteers.
• Demonstrate a sensitive and professional attitude in accordance with the Hospice values.

Catering Supervisor - Tayside Contracts-Milnathort - Milnathort

(2020-10)

• Responsible for providing a high standards relating to quality, health and safety, and training.
• Supporting management, ensuring that team is achieving targets.
• Delivering great customer service.
• Effective organisational and interpersonal skills, responsible for directing and supervising a team of catering assistants, both on-site Milnathort Primary and off-site dining centre Arngask Primary.
• Maintain records and provides data for planning and control of operating budgets.
• Orders food and non-food supplies, check deliveries and maintains inventory records.
• Great communication skils with flexible and adaptable approach.
• The Royal Environmental Health Institute of Scotland (REHIS) training and certification, supervisory skills training.

Bank Cook - NHS FIFE Stratheden Hospital-Cupar - Cupar

(2017-09 - 2023-10)

Experience in a large catering environment a long with a knowledge of cooking techniques. Following standardised recipes to prepare, produce and present meals to the standards set out in hospitals national catering, knowledge of therapeutic diets.

• Following all set hygiene standards in all food preparation, production and holding area's to comply with food hygiene regulations, HACCP and COSHH policies.

Cook/Supervisor - Fife Council-Cupar - Cupar

(2017-09 - 2020-09)

• Responsible for all activities in the kitchen and surrounds including cooking, organisation and supervision of food service.
• Supervising staff working in the kitchen.
• Follow Hazard Analysis Critical Control Point Procedures.
• Supporting management, responsible for health and safety, training.
• Delivering high standards of performance of the team.
• Understanding dietary and nutritional needs.
• Duties included also transporting and serving of meals.
• Delivering a great customer service.

Owner - Aggie's Vintage Cafe-Auchtermuchty - Auchtermuchty

(2014-03 - 2017-09)

• Managing day to day operations of the cafe.
• Monitoring daily expenses and revenues and ordering supplies.
• Planning menus.
• Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines.
• Promoting and marketing the business.
• Overseeing stock levels.
• Handling customers, taking reservations, greeting and advising customers.
• Keeping statistical and financial records, handling administration and paperwork.
• Making improvements to the running of the business and developing the cafe.

Catering Assistant (weekends Production Operator) - QAS Copak Ltd. - working for Quaker Oats-Cupar - Cupar

(2011-08 - 2014-03)

My role as a catering assistant required the ability to work closely with colleagues, which included listening and understanding their needs, in order to ensure we worked effectively as team and preformed well under pressure to provide a good service to all customers.

• Range of my responsibilities and duties were preparing food for sale (soups, sandwiches, puddings, salads ect.), serving customers and handling cash, filling sweets, juice, coffee and tea machines and domestic tasks.
• As a weekend Production Operator my responsibility were included dealing with food related products.
• Combined with: picking and packaging of customers orders, ensuring that all items are loaded/unloaded match the relevant paperwork.
• Reporting any damaged/missing items to Warehouse Managers/Supervisors.
• Keeping the work place/environment clean and tidy and maintaining production equipment.

Catering Assistant - Fife Council - Lomond Center-Glenrothes - Glenrothes

(2010-05 - 2011-09)

• General kitchen duties including food preparation, cooking (soups, sweets, healthy options, sandwiches, puddings, breakfast), washing up, kitchen cleaning, serving food.
• Supporting the kitchen supervisor to ensure the service is delivered to high standard.
• Assisting the cook with cooking when required.
• Keeping the working area, kitchen and canteen clean and tidy.
• Storing away deliveries of vegetables and meats.
• Completing cleaning rotas and other administrative daily records.
• Checking vending machines for stock and cleanliness.
• Make up sandwiches, and salads for staff, visitors and buffets.
• Helping to provide tasty, nutritious and well balanced meals.
• Record fridge temperatures.

Receptionist/Housekeeper Supervisor - Fernie Castle Hotel-Letham - Letham

(2007-09 - 2010-05)

• Deliver high standards of service throughout the hotel, offering support to the team and assisting the customers with any queries.
• Organise, confirm and process guest check-ins /check-outs and adapt for any changes.
• Secure payments, verifying and adjusting billing as needed.
• Ordering and keeping stock of laundry for rooms and functions.
• Interacting with customers in person and over the phone, in charge of the weekend staff, giving them their duties for the day.
• Cooking and preparing breakfast.

Housekeeper, Waitress, Bar Staff - Rathcluan Hotel-Cupar - Cupar

(2004-10 - 2007-05)

• Ensure all rooms are cared for and inspected according to standards.
• Notify superiors on any damages, deficits and disturbances.
• Dealing with complaints/requests with professionalism and patience.
• Check stocking levels of all consumables and replace when appropriate.
• Adhere strictly to rules regarding health and safety and be aware of any company-related practices.

Bachelor's degree - Economic and Finance - University of Swietokrzyski-Poland (2001-10 - 2004-07)

Diploma - Finance and Accounting - Economic School-Poland (1997-09 - 2001-06)