Agnes Wrobel

Experienced warehouse and retail operations professional with strong leadership, people management and operational support background gained across GXO, retail management and supervisory positions. Currently working within GXO Warrington in stock/admin operations, supporting warehouse processes, resolving operational issues and ensuring smooth shift performance in a fast-paced environment. A highly organised and reliable team player with previous management experience overseeing staffing, shift planning, training, performance management and operational compliance.

Passionate about developing people, improving engagement and supporting operational success. Confident working under pressure within KPI-driven environments while maintaining strong communication and health & safety standards.

Stock Clerk / Admin at GXO Warrington (2023-12 – Present)

• Supporting day-to-day warehouse operations within a fast-paced distribution environment
• Clustering and staging orders to support operational flow and productivity
• Preparing loading sheets and operational documentation accurately
• Conducting stock investigations and resolving stock discrepancies
• Supporting pickers and operational staff with daily issues and escalation points
• Assisting Goods In processes and maintaining accurate stock control
• Communicating with operational teams to ensure smooth shift performance
• Working within strict operational procedures, accuracy targets and safety standards

Warehouse Picker at GXO Warrington – Chill Department (2021-08 – 2023-12)

• Worked within a high-volume warehouse operation consistently achieving productivity and accuracy targets
• Maintained strong attention to detail while working in a fast-paced chilled environment
• Supported team operations and maintained excellent attendance and reliability
• Followed strict health & safety procedures and operational processes
• Assisted new starters and supported team members when required

Social Care Worker at Eden Care Home LTD (2019-10 – 2021-07)

• Supported daily team operations and coordinated staff responsibilities
• Assisted with rotas, inductions, supervision and team meetings
• Acted as a positive role model and supported workplace standards
• Worked closely with management to ensure compliance and operational effectiveness
• Developed strong communication, leadership and problem-solving skills

Support Worker at Nest Care Home LTD (2017-10 – 2019-10)

• Delivered high standards of care within a fast-paced environment
• Supported patients and families while maintaining professional communication
• Assisted with daily operational responsibilities and team support

Support Worker / HCA at Care UK Dementia Residential Care Home (2016-03 – 2017-10)

• Mentor and trainer for new starters
• Worked under pressure while maintaining high standards and accuracy
• Supported daily operational and care activities within the team

Deputy Manager at Lidl Poland (2014-12 – 2016-03)

• Managed daily store operations and team performance
• Handled staff attendance, leave requests and rota coordination
• Supported recruitment, interviewing and training of new employees
• Ensured compliance with company procedures and health & safety standards
• Maintained a safe and productive working environment
• Developed employees and supported future management potential within the team

Grocery Manager / Night Shift Manager at Tesco Poland (2011-03 – 2014-12)

• Managed night shift retail operations and team performance
• Oversaw staffing levels, workload allocation and operational targets
• Managed KPI-driven performance and productivity standards
• Controlled stock, inventory and operational compliance
• Maintained security, safety and loss prevention procedures
• Delivered strong customer and operational standards

Night Shift Supervisor at Real Poland (Auchan Group) (2007-10 – 2011-03)

• Supervised warehouse and grocery operations during night shifts
• Managed rotas, staffing levels and operational coverage
• Allocated workloads and monitored team performance against targets
• Conducted performance reviews and staff training
• Maintained health & safety standards and operational compliance
• Supported recruitment and development of team members

International Retail and Logistic – University in Poland

ESOL Level 3 – Langley College

– Technical Secondary School of Commerce – Poland