Ahllam Bagl
Admissions Host
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About
A reliable, well-organised, and motivated graduate with a BA (Hons) in Business Management (2:1), offering strong communication, customer service, and administrative skills developed through experience in customer-facing, educational, and fast-paced environments. Confident working both independently and within a team, with excellent attention to detail and a proactive approach to tasks. Experienced in supporting individuals from diverse backgrounds and handling sensitive information with professionalism.
Now seeking an administrative or customer service role with opportunities for long-term development and progression.
Experience
Admissions Host - National SEA LIFE Centre Birmingham / LEGOLAND Discovery Centre
(2024-01)
- Provide a professional and friendly welcome to visitors, handling enquiries efficiently
- Process bookings and payments accurately using internal systems
- Support daily administrative and operational tasks
- Communicate clearly with customers and team members in a busy environment
- Maintain organisation, accuracy, and high service standards
Sales Assistant - Smiggle
(2018-01 - 2022-12)
- Delivered excellent customer service in a fast-paced retail setting
- Managed cash handling and POS systems accurately
- Resolved customer queries, returns, and complaints professionally
- Maintained stock organisation and visual merchandising standards
Learning Mentor - Primary Schools across Birmingham - Birmingham
(2003-01 - 2004-12)
- Supported children in both group and one-to-one settings
- Assisted students with English as a second language to improve confidence
- Helped children overcome barriers to learning and engagement
Child & Family Support Worker - School-Based Role - Birmingham
(2003-01 - 2004-12)
- Supported families and children with wellbeing and development needs
- Built strong relationships with parents, carers, and staff
- Handled sensitive information with confidentiality
- Completed administrative tasks including reports, logs, and communication
Education
BA (Hons) - Business Management - Buckinghamshire New University (LSST) (2026-12)
PRINCE / Business Management Examination
IT Level 2 - Computer Course - BAES Adult Education
A-Level - Photography - Joseph Chamberlain Sixth Form College (2000-01 - 2003-12)
GNVQ Advanced - Art & Design - Joseph Chamberlain Sixth Form College (2000-01 - 2003-12)
