Aiden Bremner

Commercially focused Operations Manager with over eight years' leadership experience across leisure, hospitality and tourism. Proven track record of leading high-performing teams, exceeding revenue targets, managing high-value cash operations and delivering exceptional customer experiences. Recognised for developing engaged teams, building strong stakeholder relationships and maintaining operational excellence in fast-paced environments.

Now seeking a management opportunity in Glasgow where I can contribute immediately and continue progressing into senior leadership.

Arcade Operations Manager - Playnation (GENDA)

(2022-03)

• Lead a team of seven, driving performance, engagement and accountability.
• Manage staffing rotas, stock, budgets, KPIs and daily operations.
• Managed and banked £268,000+ while coordinating secure cash collection.
• Set a departmental weekly income record of £22,000.
• Maintain compliance, health & safety and risk assessments while delivering exceptional guest experiences.

Holiday Home Sales Advisor - Parkdean Resorts

(2023-09 - 2024-05)

• Generated over £540,000 in holiday home sales.
• Built lasting client relationships and maximised sales opportunities.
• Delivered exceptional after-sales service.

Senior Whisky Distillery Tour Guide - Balblair Distillery

(2021-08 - 2022-02)

• Delivered premium visitor experiences and ensured full H&S compliance.

Whisky Distillery Tour Guide - Glenmorangie

(2019-04 - 2021-08)

• Led engaging tours for diverse audiences and consistently received excellent customer feedback.

GCSEs & Highers - Mathematics and English