Jon Mussen

I am healthy and fit and multi skilled, reliable and keen to work, looking for a part time job up to 25-30 hrs a week in any sector of employment. A conscientious, professional Catering Manager with 11 years' experience in a global high-volume manufacturing environment and over 35 years' experience throughout the hospitality industry. Consistently providing quality catering for up to 600 clients per day.

Calm, highly organised, efficient leader with excellent interpersonal and customer focused skills who has a proven track record of delivering a quality service within budget.

Chef Manager - Elior UK - BT Greenmarket, Dundee

(2025-04 - 2026-04)

Headhunted for the post of Chef Manager On a 1Year Contract for maternity leave and I worked with Elior Previously

• Managed all aspects of the catering department in order to deliver the client expectations.
• Produced high-quality Bistro Menus for The BT Colleagues receiving positive client feedback.
• Built a positive team ethos, created a feeling of pride in the achievements of the department.
• Introduced team building events, recognising and rewarding and generating high performance and satisfaction within the department.
• Identified and improved methods of work and introduced systematic and efficient workplans ensuring smooth running of the kitchen and Bistro

Catering Manager - Inspire Catering - NCR Dundee

(2022-02 - 2024-11)

Headhunted for the post of Catering Manager based on notable and excellent prior achievements.

• Managed all aspects of the catering department in order to deliver the client expectations.
• Prepared high-quality catering for international guests, receiving positive client feedback.
• Built a positive team ethos, created a feeling of pride in the achievements of the department.
• Introduced team building events, recognising and rewarding and generating high performance and satisfaction within the department.
• Identified and improved methods of work and introduced systematic and efficient workplans ensuring smooth running of the kitchen and staff restaurant

Chef Manager - Elior UK - BT Dundee

(2021-02 - 2022-03)

• Managed all aspects of the catering department in order to deliver the client expectations.
• Developed an open culture where team members felt valued and willing to provide additional support when required
• Implemented new menu to meet service requirements during lockdown.
• Organised stock taking, costing and confidently completed all financial management adhering to company standards.
• Awarded Gold & Silver Standards HSE Audits
• Negotiated with external contractors and internal clients demonstrating exceptional customer care and communication skills.
• Ensured all quality processes were followed and catering was consistently delivered on time and within budget

Greeter/ Shop Floor customer Assistant - B&Q

(2021-10 - 2022-02)

• Trained in all aspects of Kingfisher Operations and procedures
• Worked in a happy and busy atmosphere
• Assisted Customers With product identification and directed them to correct location on the shop floor

Catering Manager - Baxter Storey - Michelin, Dundee

(2009-04 - 2020-06)

• Achieved the national healthyliving award for site on commencement of role in 2009.
• Headhunted for the post of Catering Manager based on notable and excellent prior achievements.
• Planned and coordinated a lavish catering buffet for HRH Queen Elizabeth's visit to Michelin. Prepared high-quality catering for 100 international guests, receiving positive client feedback.
• Built a positive team ethos, created a feeling of pride in the achievements of the department.
• During the transition to client site closure, mentored and supported the team members to take positive steps to secure their future while maintaining and delivering a quality service throughout this challenging time.
• Introduced team building events, recognising and rewarding and generating high performance and satisfaction within the department.
• Identified and improved methods of work and introduced systematic and efficient workplans ensuring smooth running of the kitchen and staff restaurant.

Catering Manager - Gardener Merchant/Sodexo

(1987 - 2009)

• Managed all aspects of the catering department in order to deliver the client expectations.
• Developed an open culture where team members felt valued and willing to provide additional support when required.
• Organised stock taking, costing and confidently completed all financial management adhering to company standards.
• Negotiated with external contractors and internal clients demonstrating exceptional customer care and communication skills.
• Ensured all quality processes were followed and catering was consistently delivered on time and within budget

Assistant Head Chef - Ninewells Hospital, Dundee - Dundee

(1981 - 1987)

• Catered for and was introduced to HRH Queen Elizabeth, Queen Mother and her entourage during her visit.
• Planned daily menus, prepared and delivered 2500 high quality meals for patients and staff.
• Ensured due diligence regarding food safety and hygiene at all times.
• Trained and mentored apprentice catering staff, increasing their skills, knowledge, confidence and performance.
• Successfully prevented food loss and waste ensuring all cost margins were met.
• Consistently achieved exceptional results working in a high-volume pressurised environment.

Hotel Manager and Assistant Hotel Manager - Various prestigious hotels - Northern Ireland, Edinburgh and Dundee

(1976 - 1981)

Diploma in Catering (OND) - Catering - Portrush Catering College (1976)

City & Guilds Catering 705/706 - Catering - College of Business Studies, Belfast (1974)

General Education - Royal Belfast Academical Institution (1970)