Aiza Arshad

A highly motivated recruitment professional with over four years of experience across both internal and external recruitment, with a strong background in customer service and administration. Skilled in managing the full recruitment lifecycle, including candidate sourcing, screening, and conducting both telephone and face-to-face interviews. Experienced in recruiting for a wide range of roles, from senior management and administrative positions to field-based staff, with the ability to engage effectively with stakeholders at all levels.

Proficient in using job boards and Excel spreadsheets to track and manage candidate data, with a strong focus on organisation, communication, and delivering high-quality recruitment outcomes. With the ability to use own initiative & work as a valued team player, demonstrating excellent organisational skills, motivation, critical thinking and problem-solving skills. Able to adapt and meet demanding deadlines efficiently and effectively, which have led to attaining a proven track record of success.

Talent & Resourcing Specialist at The Housing Network (2026-01 – Present)

As a Talent & Resourcing Specialist, I manage the end-to-end internal recruitment process across a diverse range of roles, including managerial, administrative, and field-based positions. This includes recruiting for Regional Managers, Supported Housing Managers, Specialist Supported Housing Officers, Complex Needs Support Workers, and administrative staff. I work closely with hiring managers to understand workforce needs, source and assess candidates, and ensure efficient and high-quality hiring outcomes.

My role involves overseeing the full recruitment lifecycle, maintaining strong internal talent pipelines, and ensuring candidates are well-suited to work within services supporting vulnerable individuals, including those with complex needs and at risk of homelessness.

• Managed recruitment for a wide range of roles including managerial, administrative, and frontline positions across the organisation
• Delivered end-to-end internal recruitment processes, including handling internal applications and promotions
• Recruited for specialist roles such as Supported Housing Officers, Complex Needs Support Workers, Supported Housing Managers, and Regional Managers
• Supported hiring for operational roles including Multi-Trade Operatives and Cleaning Operatives
• Worked closely with an organisation supporting vulnerable individuals, including those at risk of homelessness and ex-offenders, ensuring candidates were suitable for sensitive environments
• Attended and supported job fairs to attract and engage potential candidates
• Collaborated with hiring managers to understand role requirements and provide tailored recruitment solutions
• Managed high-volume recruitment campaigns while maintaining quality and compliance

Recruitment Resourcer at The Housing Network (2025-11 – 2026-01)

As a Recruitment Resourcer, I was responsible for sourcing, screening, and shortlisting candidates for a range of roles within the housing sector, supporting permanent recruitment. I built and maintained strong talent pipelines through proactive outreach and networking, while managing candidate relationships throughout the full recruitment lifecycle. I worked closely with hiring managers to understand role requirements and deliver suitable candidates efficiently.

I achieved four permanent placements within my first three months, exceeding performance expectations, which led to my promotion to Talent & Resourcing Specialist after 3 months.

• Assisted the Talent & Resourcing Specialist with internal recruitment across a wide range of roles, including managerial, administrative, and operational positions
• Screened and sifted through high volumes of applications to identify suitable candidates against role requirements
• Conducted initial telephone screenings to assess candidate suitability, experience, and motivation
• Prepared and submitted candidate CVs to hiring managers, ensuring quality and relevance
• Supported the coordination of interviews and maintained clear communication with candidates throughout the process
• Contributed to maintaining organised and up-to-date candidate records within internal systems

Recruitment Advisor/360 Recruiter at Connect2Luton (2024-10 – 2025-11)

As a Recruitment Administrator, I play a vital role in keeping the recruitment process organized and efficient. I'm skilled at managing candidate records, coordinating interviews, and handling all the administrative tasks that help recruiters focus on finding the right talent. I take pride in my attention to detail and ability to communicate clearly with candidates and hiring teams, ensuring a smooth and positive experience for everyone involved.

My goal is to support the recruitment team by keeping everything running seamlessly behind the scenes.

• Recruiting candidates for temporary positions provided by the Luton Borough Council
• Using the CRM database to input data and ensure all notes are up to date
• Dealing with confidential data and ensuring to maintain professionalism
• Handling DBS and references via the screening
• Engaging with candidates to provide an informative job description
• Interviewing potential candidates for the roles provided starting from industrial to higher roles such as Admin, Housing solutions etc
• Answering emails and phone calls for enquires
• Communicating clearly with agencies to ensure a thorough process

Recruitment Resourcer at Connect2Employment (2024-10 – 2025-11)

As a Recruitment Resourcer, I specialize in uncovering talented candidates who align perfectly with the needs of the business. I'm driven by curiosity and persistence, using a variety of sourcing tools and platforms to find the best people—even when they're not actively looking. I enjoy building genuine connections with candidates and working closely with recruiters and hiring managers to ensure the recruitment process runs smoothly and efficiently.

My attention to detail and strong communication skills help me deliver high-quality candidates while providing a positive experience for everyone involved.

• Reviewing CV's via Broadbean, Reed, Total jobs etc
• Editing and specking CV's to ensure they are up to standard
• Data entry – I input all confidential client details onto the RCRM allowing the consultants to contact and review notes
• Conducting interviews and initial phone calls
• Arranging interviews and having direct contact with the clients ensuring all requirements are met
• Sending CV's to consultants after reviewing
• Fitting CV's with Job descriptions
• Reviewing CV's and monitoring the applications
• Keeping organised and up to date with the fast paced environment and covering two desks

Business support officer at Luton Borough Council (2024-09 – 2024-10)

As a Business Support Officer, I provide meticulous administrative support, including accurate minute-taking during sensitive meetings related to child protection and abuse cases. I am trusted to handle highly confidential and sensitive information with the utmost discretion and professionalism. My role requires strong attention to detail, empathy, and the ability to maintain strict confidentiality while supporting multi-disciplinary teams.

I am committed to ensuring that all documentation is precise and securely managed to contribute to effective safeguarding processes.

• Minute taking for confidential meetings regarding the wellbeing and safeguarding of children
• Providing adequate and informative feedback of the meeting to ensure all information is captured in minute taking
• Managing my time and organising minutes to ensure it is uploaded on time
• Planning and organising strategy minutes, and sending all required professionals are sent invitations to meetings
• Uploading confidential information on children's profiles using the LCS
• Date entry on each record based off the meetings taken place
• Inputting actions and end result of the meeting on the system

Business Support Admin apprenticeship at Connect2luton (2023-08 – 2024-09)

As a Business Support Admin Apprentice, I'm gaining hands-on experience providing vital administrative and operational support across teams. I'm developing strong organizational and communication skills by managing schedules, coordinating meetings, and assisting with day-to-day tasks that keep the business running smoothly. I'm eager to learn and contribute, always maintaining attention to detail and a professional approach to supporting colleagues and customers alike.

• Interviewing candidates for council based jobs
• Inputting data VIA excel spreadsheet's and work document
• Handling documents (registration forms, right to work documents, CV's etc)
• Undergoing compliance and pre employment checks with SLA, including DBS checks, referencing, right to work