Sales and Business consultant at ShapShap Logistics and Technologies (2026-02 – Present)
- Outsourcing for potential customer and business, using sales strategy to onboard new partner in a bid to expand customer base for increase revenue.
- Facilitate training for staffs and provide a guideline to achieving key performance metric.
Customer Relationship Advisor at Echo-u/DPD (2025-09 – 2026-02)
- Providing relevant solutions to customer's enquiries to ensure customers request are met.
- Listen to understand customers issues in a bid to propose suitable solutions while escalating complexity to ideal departments or supervisor for adequate resolutions.
- Follow up the established interaction with the aim to provide satisfactory service, while showing concerns to understanding their rights to confidentiality and to always protect customers interest in line with organization policies.
- Accurately documenting customer interactions updating account information in the appropriate Customer Relation Management System.
- Pay attention to customer queries and ensure details provided are used to provide satisfactory resolution.
Contact Centre Agent Certification-Education at Back2 work Group (2025-08 – 2025-08)
Warehouse operative at ASDA- Perfect Personnel Agency (2025-02 – 2025-07)
- Preparing items for shipment or delivery: This involves checking inventory for quality and quantity, and using warehouse technology to source, record, and pack products.
- Managing inventory: Regular inventory checks and stock availability are part of the day-to-day role.
- Ensuring quality control: This includes using warehouse technology to ensure products are packed correctly and safely.
- Processing orders: This involves organizing transfers, loading goods onto delivery vehicles, and ensuring orders are packaged and labeled correctly.
Warehouse operative at Amazon.com, inc (2024-11 – 2025-02)
- Stowing customers parcel assigned into designated aisle or carton
- Picking and staging of customers package into pick up location for last mile delivery
- Arranging, inspecting, packing, and labeling products and preparing it for final shipment.
- Sorting of customer orders by linking the QR code to the package destination then consolidate the parcel to the last-mile delivery location for pick up
- Scanning, sorting and diverting packages containing the full range of Amazon's products.
Business Development Manager at ShapShap Logistics and Technology, Nigeria (2020-01 – 2024-10)
- Identify new business opportunities, develop the existing portfolio, and maintain new business accounts
- Generate new sales leads and input on the Hubspot or Trello board CRM to evaluate the timeline for onboarding of new customers
- Undertake new business sales calls to win new business and develop financial supporting data and process data to potential and existing business wins
- Responsible for maintaining the existing customer database through regular sales visits
- Develop new business opportunities for the company through approaching new business potentials, as defined in the sales KPIs
- Coordinate and follow up on the schedule outbound marketing activities within the department to ensure method adopted is successful and sustainable
Business Development Manager at ShapShap Logistics and Technology, Nigeria (2020-01 – 2024-10)
Achievements
- Formulate the dedicated and scheduled delivery plans also directed the implementation, resulting in to increase in monthly revenue of N12 million(Naira)
- Facilitated the onboarding process of approximately 60 vendors to the ShapShap-Eat e-commerce platform, enabling marketplace trading among merchants and their customers.
- Increased the customer base from 1,500 to 6,000 within one and a half years, improving daily delivery requests to 110 fulfilled trips daily.
- Engaged and secured partnerships with over 80 logistics firms to strengthen the capacity to meet growing customer demand, generating significant revenue for the company and leading to a 55% ROI.
Business Sales Consultant at Al-Raed Building Security Service, Dubai (2015-09 – 2019-12)
- Generate lead by outsourcing for potential prospects
- Actualize the area of need of prospects and ensure our security measure meet their need and adequately process customer's profile
- Increase profit maximization by meeting targets and facilitating new business
- Propose gallant security guards suitable for the requirements of clients
Different role Same Company at Al-Raed Building Security Service, Dubai
- Oversaw and patrolled the entire thirty-first floor, including six major parking spaces and two basements. Ensured rightful vehicle access to assigned slots and detailed the King/Sheikh privately owned parking daily and ensure safety.
- Validated staff access and safety.
- Conducted daily inspections of the main electrical room, pump room, generating set, and other service rooms, including the rooftop with water tanks, air conditioning machines, elevator room, and helicopter pad, ensuring all were in expected functional condition for daily use.
- Patrolled assigned locations to ensure orderliness and safety using CCTV and other security devices and observed the alarm panel.
- Crosschecked receipts of purchase and luggage to validate authenticity.
Sales and Marketing Executive, Banc assurance at Wapic/Mainway Insurance Plc, Nigeria (2011-01 – 2015-08)
- Proposed insurance solutions – life and general products – to meet prospects and customers' needs and aspirations.
- Leveraged the subsidiary banks' customers and suggested insurance products to them.
- Worked with underwriters to ensure a speedy process for clients to obtain cover certificates and policy documents.
- Facilitated and won the brokerage of the All-Risk Insurance portfolio for Mega Plaza, Halogen Security Company and provided insurance for the compressed natural gas implementation of Sagas Energy Company in 2012/13
Survey Administrator at KPMG, Nigeria (2009-01 – 2010-12)
- Deliver survey result and analysis within the expected time frame
- To conduct interview as a process of getting relevant response from target audience
- Compilation of all the data and proper input for record purposes
