Aksa P Sam

Data Analyst and IT Consultant with experience in data analysis, business intelligence, and IT systems support within consultancy environments. Proficient in SQL, Python, Power BI, Tableau, and Advanced Excel, with strong expertise in data cleaning, validation, visualization, and performance reporting. Skilled in analyzing complex datasets, developing dashboards, and delivering actionable insights to support business decision-making.

Experienced in data governance, GDPR compliance, and stakeholder collaboration, with the ability to improve data accuracy, streamline processes, and deliver results in fast-paced, high-demand environments.

IT Consultant at Brilliant Hotel Group (2026-03 – Present)

Deliver comprehensive IT consultancy services, analysing existing systems and recommending scalable technology solutions to improve operational efficiency and business performance.

• Evaluate and optimize IT infrastructure, software systems, and workflows, ensuring alignment with organizational goals and industry best practices.
• Provide ongoing technical support and troubleshooting, resolving complex system, network, and user-related issues to maintain service continuity.
• Collaborate with cross-functional stakeholders to gather requirements and implement technology-driven improvements that enhance productivity and service delivery.
• Support data management processes, including data handling, reporting integration, and system-level data validation to ensure accuracy and reliability.
• Maintain detailed technical documentation and ensure compliance with data protection, security standards, and IT governance frameworks.

Data Analyst at Novabyte Solutions (2023-02 – Present)

Perform end-to-end data analysis processes, including data extraction, transformation, and validation using SQL and Python to support business insights.

• Design and develop interactive dashboards and reports using Power BI and Tableau to enable real-time performance tracking and decision-making.
• Conduct trend analysis, pattern recognition, and data modelling to identify key business opportunities and performance gaps.
• Ensure high levels of data quality, consistency, and integrity by implementing validation checks and structured data workflows.
• Work closely with business stakeholders to translate requirements into data-driven solutions and actionable insights.
• Automate recurring reporting processes, significantly improving efficiency, accuracy, and turnaround time for data delivery.

Junior Data Analyst at Unified Microsystems (2021-11 – 2023-01)

Analysed large datasets using SQL and Python, identifying trends, anomalies, and insights to support business and technical decision-making.

• Developed and maintained Power BI dashboards and reports, improving visibility of KPIs and operational performance.
• Conducted data cleaning, transformation, and integration from multiple sources to ensure accuracy and consistency.
• Supported project teams by maintaining documentation, tracking progress, and assisting in reporting and coordination activities.
• Collaborated with technical teams to resolve data-related and system issues, improving overall data reliability and service delivery.
• Ensured compliance with data governance standards and information management policies, maintaining high-quality datasets.

IT Support Analyst at Gets Infotech (2018-09 – 2021-10)

Provided end-to-end IT support services, ensuring system uptime, reliability, and efficient resolution of technical issues.

• Managed user access, system configurations, and network troubleshooting, maintaining secure and efficient IT environments.
• Ensured data security, backup processes, and system integrity, supporting operational continuity in critical environments.
• Diagnosed and resolved hardware and software issues, improving user experience and operational efficiency.
• Supported onboarding processes by configuring systems and providing technical guidance to new users.
• Maintained system documentation and conducted IT audits, contributing to improved processes and system performance.

MSc in Data Analytics – Sheffield Hallam University, UK (2023)

BSc in Computer Science – India (2018)