Sales Assistant at Marks & Spencer (M&S) (2024-11 – Present)
- Provide daily, high-quality customer service, assisting customers with product selection, enquiries, and special item orders
- Operate tills confidently, handling cash and card transactions accurately
- Work across menswear and homeware departments, maintaining strong product knowledge and presentation standards
- Manage fitting room duties, supporting customers and maintaining organisation and cleanliness
- Complete backstage operations including receiving deliveries, breaking down stock, and organising the stockroom efficiently
- Apply security tagging to items valued at £40 and above before shopfloor placement
- Distribute and retrieve departmental stock (repro), ensuring correct items return to the appropriate shopfloor areas
- Maintain a tidy, well-presented shopfloor at all times in line with company standards
- Carry out overnight shifts to support full shopfloor layout changes and visual updates
- Fold and merchandise clothing and homeware items, including towels and garments, to a high standard
- Work collaboratively with colleagues across departments to ensure smooth daily operations
Intern / Volunteer at North Harrow Nursery (2024-02 – 2024-02)
- Assisted staff with daily childcare activities and classroom organisation
- Supported children's learning and play in a safe and positive environment
- Helped maintain hygiene, routines, and a welcoming space for children and parents
Intern / Volunteer at FARA Charity Shop (2023-02 – 2023-03)
- Organised and priced donated clothing and goods
- Provided friendly customer service and assisted shoppers
- Supported general shop operations, including stock management and tidiness
