Alex Marius

Throughout my career journey, I've gained a unique blend of experience in high-paced operational environments, financial services, and talent management. Each role has taught me valuable skills that I bring to the table today as an Account Coordinator at Job and Talent.

Previous Amazon Warehouse

Supervisor - Managing large teams, ensuring seamless operations, and optimizing workflows helped me develop strong leadership, problem-solving, and process improvement skills.

Account

Manager at a Financial Services Company - Building client relationships, analysing financial needs, and providing solutions strengthened my ability to drive value and align strategy with client goals.

Current

Role at Job and Talent - As an Account Team Leader, I bring it all together: leveraging operational expertise, financial acumen, and relationship-building skills to deliver results for both clients and candidates. I'm passionate about streamlining operations, driving client success, and building strong relationships, let's connect!

Account Team Leader at Job&Talent (2025-08 – Present)

• Managed day-to-day workforce operations for a major client in the logistics and warehousing sector, supporting staffing across multiple high-volume distribution sites.
• Oversaw the onboarding, compliance, and scheduling of multiple temporary workers weekly, ensuring full legal and client-specific requirements were met through internal back-office systems.
• Acted as the main client contact, building strong relationships that resulted in an increased client satisfaction scores over this period.
• Leveraged Microsoft Excel, Salesforce, and internal CRM platforms to track KPIs (fill rates, attrition, attendance), create custom dashboards, and generate weekly performance reports for both internal and client teams.
• Supported peak season hiring campaigns, scaling workforce numbers by up to 80% while maintaining SLA compliance and quality standards.
• Identified and addressed process inefficiencies, contributing to a 10% reduction in overtime costs through improved labor planning and coordination.
• Collaborated closely with recruitment, payroll, and compliance teams to ensure smooth operations and minimise disruptions.

Warehouse Supervisor at Amazon.com (2023-08 – 2025-05)

• Supervised and coordinated operations within a high-volume Amazon Fulfillment Center, managing a team of 30-55 associates across inbound, outbound, stowing, picking, and sorting processes.
• Monitored and achieved daily KPIs, including units per hour (UPH), pick accuracy, on-time departure (OTD), and indirect time, ensuring performance consistently met or exceeded Amazon standards.
• Utilized internal tools such as Amazon AFT, Warehouse Management Systems (WMS), RF scanners, and Microsoft Excel to track productivity, allocate labor, and troubleshoot workflow disruptions.
• Conducted daily stand-ups, safety briefings, and one-on-one performance coaching, contributing to a 25% improvement in team productivity and a 12% reduction in errors over 3 months.
• Implemented continuous improvement initiatives using data analysis and lean methodologies, reducing process delays and increasing throughput by 25%.
• Ensured compliance with Amazon's strict safety protocols and SOPs, leading to a zero-injury record over 14 months and recognition for safety leadership.
• Supported high-volume peak periods (Prime Day, Q4, holiday seasons), successfully scaling labor resources and maintaining fulfillment targets under pressure.
• Collaborated with cross-functional teams (HR, Loss Prevention, IT, Learning & Development) to support onboarding, retention, and process optimisation.
• Recognised with Safety Star Of The Month, consecutive times for leadership during peak season.
• Reduced overtime costs by 30% through improved scheduling and labor forecasting.
• Trained and promoted 3 associates to Process Assistant roles through targeted coaching and development.

Warehouse Associate L1 at Amazon.com (2019-11 – 2023-08)

• Consistently outperformed productivity expectations, maintaining a 120–130% rate-in core functions such as picking, stowing, and sorting over multiple performance periods.
• Recognized by leadership for exceeding rate and quality targets, resulting in increased responsibility and fast-tracked learning opportunities.
• Selected to shadow Process Assistants and support workflow coordination during high-volume shifts, gaining hands-on experience in leadership and problem-solving.
• Cross-trained across multiple departments (ICQA, Ship Dock, Inbound/Outbound), improving operational flexibility and team support during peak times.
• Contributed to training and mentoring new associates, reinforcing standard operating procedures (SOPs) and safety protocols, reducing onboarding time and increasing team efficiency.
• Frequently served as point-of-contact for associate questions and floor-level concerns in absence of PA, reinforcing communication and conflict resolution skills.
• Proactively sought feedback and completed learning modules to align with leadership expectations and prepare for promotion to Supervisor role.

Account Manager at IronFX (2015-05 – 2018-11)

As Account Manager I primary contact for customers and find opportunities to increase sales and implement cost-saving measures for the company that I represent. My responsibilities included developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. Account Managers also answer client queries and identify new business opportunities among existing customers.

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

Diploma of Higher Education (2008-09 – 2012-06)

Certificate of higher education in Mathematics (2008-09 – 2012-06)