Corporate Communications Advisor at Brunswick Group (2021-09 – 2026-06)
Progressed from Account Executive to Associate within a busy communications consultancy, reflecting strong performance, reliability and increasing responsibility.
- Managed multiple client requests and tight deadlines, prioritising tasks carefully and communicating clearly when plans or requirements changed.
- Built trusted client relationships and worked across teams to deliver accurate, high-quality materials and support major announcements, meetings and events.
Executive Assistant and Committee Services Officer at City of London Corporation (2020-01 – 2021-09)
- Provided executive office support to the Chair of the Policy and Resources Committee, managing a complex calendar, balancing competing priorities and coordinating domestic and international travel.
- Prepared agendas, meeting packs and executive briefings for senior meetings, ensuring the Chair was well prepared and had the relevant information at the right time.
- Maintained action and decision trackers, followed up with stakeholders and monitored outstanding commitments to keep priorities moving between meetings.
Intern, Summer Programme at Taylor Bennett Foundation (2021-07 – 2021-08)
- Attended daily in-person masterclasses and training sessions hosted by PR agencies and in-house communication teams, covering topics including ESG, crisis communications, branding, public affairs, and stakeholder engagement.
- Drafted and pitched press statements and developed briefing materials such as talking points and Q&A documents for mock and live client scenarios during immersive workshops.
- Managed confidential correspondence, expenses and administrative processes with accuracy, discretion and sound judgement.
- Acted as a key liaison between the private office, senior internal colleagues and external stakeholders, coordinating information on policy initiatives, announcements and major events.
Customer Assistant at Marks & Spencer Café - Newcastle (2016-06 – 2016-10)
- Adapted to different customer needs, making personalised recommendations and upselling goods to increase company sales and maximise the customer experience.
- Provided exceptional customer service by actively assisting clients with any additional needs and requirements and building a positive rapport with all customers.
- Coordinated team responsibilities to ensure the sale of all baked goods before the end of the day, consistently achieving this target.
Crew Member at Five Guys - Newcastle (2016-03 – 2016-05)
- Delivered quick, friendly service in a busy restaurant, taking orders accurately and responding to customer requests.
- Prepared and served food to quality standards while following food hygiene and safety procedures.
- Restocked supplies and maintained clean front-of-house and work areas, moving flexibly between tasks during busy periods.
