Alexander Clark

As a second-year Business and Psychology student at Aston University, I am passionate about exploring the intersection of human behaviour and organisational success. My academic journey has equipped me with insights into both psychological principles and business strategies, enabling me to analyse workplace dynamics effectively. I have developed strong analytical and communication skills, which I apply to problem-solving in real-world business scenarios.

Lifeguard - Everyone Active Kennet Leisure Centre

• Worked closely with other lifeguards and staff to maintain safety and operational efficiency, demonstrating strong teamwork.
• Maintained high levels of concentration and physical fitness while working long shifts in a demanding environment.
• Managed difficult situations, such as enforcing rules and dealing with challenging customers, using effective communication and problem-solving skills.
• Constantly monitored pool areas, identifying and preventing potential hazards to ensure a safe environment.
• Trained in first aid, CPR, and water rescues, demonstrating the ability to stay calm under pressure and act quickly in emergencies.
• Enforced strict safety protocols and ensured facility regulations were followed, showcasing responsibility and risk management skills.

Duty Manager - Legacy Leisure Cotswold Sports Centre

• Supervised staff, delegated tasks, and ensured smooth daily operations. Developed the ability to motivate a team and handle performance issues effectively.
• Managed unexpected situations, such as customer complaints, staffing issues, and operational challenges, making quick and effective decisions.
• Handled customer inquiries, complaints, and feedback professionally, ensuring high customer satisfaction. Developed strong interpersonal and conflict-resolution skills.
• Ensured adherence to health and safety regulations, carried out risk assessments, and responded to incidents efficiently. This demonstrates attention to detail and responsibility.
• Trained in handling emergencies such as first aid incidents, evacuations, and pool rescues, demonstrating ability to stay calm under pressure.
• Oversaw financial transactions, membership sales, and resource allocation, contributing to the overall success of the facility. Gained commercial awareness and budgeting skills.

Bachelor's - Business Management and Psychology - Aston University (2023-01 - 2027-12)

A Levels - Business Studies, Geography, Psychology - Pangbourne College (2021-01 - 2023-12) Reading

GCSEs - Denefield School (2016-01 - 2021-12)