Alexia Haramis
CLIENT MANAGEMENT | INSTITUTIONAL RELATIONSHIPS | BUSINESS DEVELOPMENT
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About
Commercially focused Client Manager and business development professional with extensive experience building, retaining and growing senior client relationships across the UK, Spain, US and Latin America. Currently managing relationships with UK institutional investors at Baillie Gifford, including pension schemes, charities, endowments and foundations, with responsibility for client retention, relationship development and identifying opportunities for business growth and new client acquisition.
Bilingual
English-Spanish, alongside advanced French language capability.
Experience
Client Manager, UK Institutional Team - BAILLIE GIFFORD - Edinburgh, UK
(2022-09)
- Manage and develop relationships with UK institutional clients, including pension schemes, charities, endowments and foundations.
- Responsible for maintaining strong long-term client relationships, supporting client retention and understanding clients' evolving investment and organisational requirements.
- Identify opportunities to deepen and broaden existing relationships, supporting the commercial development of client accounts.
- Contribute to business development and new client acquisition, developing relationships with prospective institutional investors and supporting opportunities to grow the firm's institutional business.
- Work collaboratively with investment teams and colleagues across the firm to ensure clients receive high-quality, coordinated relationship management.
- Bring international client experience from previously managing relationships across the US and Latin America, including segregated and mutual fund clients, pension funds and family offices.
- Managed relationships with clients in Peru, Colombia and Chile, using Spanish regularly for client engagement, relationship management and business development.
- Experienced in adapting communication and relationship strategies to different institutional client types, markets and cultures.
Director of Partners, Corporate & International - EDINBURGH CHAMBER OF COMMERCE - Edinburgh, UK
(2016-05 - 2022-09)
Member of the senior management team with responsibility for corporate partnerships, membership development and international trade activity. Led a team of five.
- Grew corporate partnerships by 50% over three years through strategic relationship management, retention of existing partners and acquisition of new organisations.
- Led a team across Membership and International functions and worked cross-functionally with Marketing, Policy and Sustainability teams to deliver strategic objectives.
- Managed senior relationships with CEOs, business leaders, government representatives and international stakeholders, developing commercially valuable partnerships and representing members' interests.
- Led international business development activity, including trade missions and international delegations, supporting Scottish businesses in developing bilateral commercial opportunities in priority overseas markets.
Business Development Manager - MARKETING EDINBURGH - Edinburgh, UK
(2010 - 2015)
Managed relationships with businesses across Edinburgh's tourism and hospitality sector, developing commercial engagement and supporting organisations seeking to benefit from the international business tourism market.
Director - SIMARACH SA - Menorca, Spain
(2005 - 2009)
Managed the day-to-day operations of a family-owned hospitality business comprising a hotel, five restaurants and catering facilities for the yacht club.
Marketing Communications Manager - BUSINESS LINK - Thames Valley, UK
(2004 - 2005)
Led marketing activity and campaigns promoting Business Link services to businesses across Oxfordshire, Milton Keynes and Buckinghamshire.
Director - BRITISH CHAMBER OF COMMERCE IN SPAIN - Barcelona, Spain
(1999 - 2003)
As the Chamber's senior executive in Barcelona, led its day-to-day operations and growth strategy, with responsibility for membership development, commercial relationships and team leadership.
- Grew membership by 45% over three years through relationship development and new member acquisition.
- Managed senior relationships with CEOs and directors.
- Operated professionally in both English and Spanish, building commercial relationships across the British and Spanish business communities.
Education
BA (Hons) - Languages for Business - Spanish & French - Oxford Brookes University
