Aleyna Adak

Luxury Sales Consultant - Beymen - Izmir, Karşıyaka, Turkey

(2025-05 - 2026-01)

Provided professional sales consultation in the luxury and premium product segments
Analyzed customer needs and delivered personalized product recommendations
Achieved and exceeded monthly and annual sales targets
Built and maintained a loyal and VIP customer portfolio
Delivered service aligned with premium brand representation standards
Ensured high levels of customer satisfaction and enhanced the overall brand experience
Provided after-sales support and maintained customer follow-up
Handled cash register operations accurately and efficiently
Maintained visual merchandising and store presentation standards
Assisted with stock control, product placement, and inventory processes
Resolved customer inquiries and complaints in a professional manner

Assistant Restaurant Manager - İstanbul Restaurant - Hereford, Herefordshire

(2022-01 - 2025-02)

Conducted regular performance evaluations, providing constructive feedback and personalised development plans for team members
Managed daily operations of the restaurant, overseeing food quality and customer service standards
Handled inventory management, including ordering supplies and conducting regular stock takes
Coordinated with the kitchen team to maintain timely food delivery and high-quality presentation
Resolved customer complaints with professionalism, offering solutions to ensure satisfaction
Performed restaurant walk-through to gauge timeliness and excellent service quality
Established positive relationships with guests and employees, creating positive, energetic environment
Coordinated with chefs to develop seasonal menus, incorporating feedback from customers to continually improve dining experience
Organised staff meetings to communicate targets, gather feedback, and foster a collaborative team environment
Trained newly hired employees on service techniques, company procedures and safety processes
Developed safety procedures to meet local regulations and trained bartenders and waiting staff when implemented
Maintained cleanliness and sanitation across food service, storage and preparation areas
Trained workers in every position, including food preparation, money handling and cleaning roles

Health and social care - The Forbury - Leominster, Herefordshire

(2020-05 - 2021-10)

Built strong, trusting relationships with patients by providing continuous support and delivering best possible care
Maintained clean and hygienic living environments, ensuring comfort and safety
Provided emotional support and companionship, building trusting relationships
Engaged in respectful communication, respecting the dignity of those in care
Documented care provided, ensuring accurate and up-to-date records were kept
Participated in training sessions, continuously improving care techniques and knowledge
Actively listened to patients' complaints and feedback, actioning improvements to continuously elevate quality of care
Coordinated with family members, providing updates and involving them in care decisions
Monitored and recorded vital signs, contributing to health assessments and care plans
Collaborated with healthcare professionals to deliver integrated care services
Discussed future care with patients and families, demonstrating emotional resilience, active listening and compassion
Organised schedules of medications, meals, medical appointments
Maintained detailed health records to report on progress or decline
Supported clients during outings and appointments, providing transportation and mobility assistance

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