Ali Mirza

A dedicated and customer-focused retail professional with over 15 years of experience delivering exceptional service and driving sales performance in a fast-paced environment. Proven ability to manage inventory, optimize store presentation, and contribute to team success. Strong interpersonal and communication skills developed through working with diverse teams and customers. Reliable, adaptable, and committed to exceeding expectations and maintaining a positive customer experience.

Sales Assistant / Retail Associate - ASDA Stores Ltd. - Manchester

(2009)

• Deliver high-quality customer service by assisting with purchases, inquiries, and returns.
• Manage product displays and inventory replenishment to maintain an organized and appealing sales floor.
• Operate point-of-sale systems accurately and efficiently, ensuring smooth transactions.
• Contributed to customer loyalty initiatives resulting in a 20% increase in repeat customers.
• Recognized for reliability, teamwork, and consistent performance in meeting store targets.

Community Volunteer - Active Street Children's Home (Charitable Organization)

• Organized and supported community events including holiday celebrations, cultural festivals, and fundraising initiatives.
• Promoted community engagement through inclusive, family-friendly activities such as Halloween parties, Diwali celebrations, and Christmas fairs.
• Fostered collaboration and social connection among local residents.

BSc (Hons) - Business Management - University of Suffolk (2020-02 - 2024-01)