Alice Mann
Library Services Supervisor
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About
You will find me to have a mature and balanced outlook on life with a good sense of humour and a friendly personality. I always aim to be helpful and polite in all situations, and I appreciate the qualities of hard work. I enjoy meeting people, learning new skills and can respond to various situations in an organized manner using an active problem-solving approach.
Experience
SOCIAL RESEARCHER at MYRRH TREE EDUCATION AND CONSULTANCY LTD (2021-08 – 2022-02)
- Further developed IT skills and worked with systems such as Google Docs, Microsoft Excel and Zoom
- Communicated with colleagues via online platforms and engaged in discussions about trending and important topics (impacts of social media, feminism in TV, wildlife conservation)
- Researched a topic of interest in depth, allowing me to develop my research skills
LIBRARY SERVICES ASSISTANT at UNIVERSITY OF ESSEX (2022-06 – 2023-07)
- Helped assist students develop their knowledge on the library search systems and databases (Primo, ProQuest, Westlaw, CINAHL)
- Developed skills in library management systems (Alma)
- Advised on IT issues – printing, computer skills, broken e-resource links
- Developed skills in Library of Congress Classification
VOLUNTEER COPYEDITOR at LIBER (2026-03 – 2026-06)
- Assisted with editing documents for the LIBER Annual Report 2025-26
- Checked for grammatical and spelling mistakes and any wording inconsistencies
- Worked individually to a deadline
- Communicated with a team through Teams and Outlook to share feedback and updates on the progress
- Helped check through the final draft before publication and offered suggestions
LIBRARY SERVICES SUPERVISOR at UNIVERSITY OF ESSEX (2023-08 – Present)
- Supported the day-to-day running of the library helpdesk team by maintaining a working timetable for staff
- Supported staff with challenging queries and taken the lead if necessary to deliver excellent customer service and care for staff wellbeing
- Developed skills in further library management systems (SCONUL, Eikon/Workspace Refinitiv, ESIS, Workshop/Unit 4)
- Communicated with other internal and external teams in student engagement activities
Education
GCSE in Media Studies, English Language, Science, Art and Design: Fine Art, Religious Studies (Philosophy and Ethics) – HONYWOOD COMMUNITY SCIENCE SCHOOL (2014-07)
EXTENDED DIPLOMA in UAL Extended Diploma Level 3 in Art and Design, GCSE Maths – COLCESTER INSTITUTE (2016-06)
BA (HONS) in ANTHROPOLOGY – UNIVERSITY OF WINCHESTER (2021-07)