Najmo Daud
Volunteer Library Assistant
About
I am a friendly and approachable person who genuinely enjoys connecting with people. Through my experience working in a pharmacy and a care home, I’ve developed excellent communication skills and love being part of a team. I am eager to learn new skills, build positive relationships with customers, and work collaboratively to hit team goals. I take pride in being productive, getting stuck into daily tasks, and always being ready to lend a hand whenever a colleague or customer needs assistance.
Experience
Volunteer Library Assistant - Bolton Central Library - Bolton
(2026-04)
- Welcoming local Bolton residents and helping them navigate the library’s books and digital systems.
- Handling all kinds of public questions with patience and a friendly attitude.
- Keeping the space organized and looking presentable for the community.
Care Assistant - The Bakewell’s Private Rest Home - Bolton
(2023-06 - 2023-07)
- Maintaining Standards: Managed the daily cleaning and sanitising of 3 communal areas, ensuring the unit remained safe, spotless, and welcoming for residents and visitors.
- Customer Service & Interaction: Set up the dining room for meal times and supported a group of 10–12 residents during lunch, engaging in friendly conversation to make them feel comfortable and included.
- Resident Engagement: Planned and coordinated daily small-group activities for 6–8 residents, helping to improve their well-being and encourage positive social interaction.
Pharmacy Volunteer - Pharmaease - Bolton
(2022-06 - 2022-07)
- Attention to Detail: Prepared and organized medication boxes for elderly patients, ensuring all items were accurate and ready for the patients.
- Team Checking: Double-checked completed boxes with a colleague to make sure there were no mistakes and that everything was correct.
- Fast-Paced Environment: Helped the team label and pack 150+ daily prescriptions safely during busy shifts.
Education
Health and Social Care Level 2 - Bolton College (2022 - 2023)