Alicia Boyar

A proactive, self-motivated and enthusiastic Legal Secretary able to multitask in law firms and other fast-paced office environments. Dedicated to providing outstanding customer service and assisting senior management with administrative duties. Fluent in English, Russian and Ukrainian.

Stone Rowe Brewer LLP – Legal Secretary November 2022 – March 2023

• Assisted the firm’s Partner with day to day activities including:

• Worked in a team of 4 comprised of two Solicitors and two Secretaries:

• Typing dictated instructions and executing them; 
• Drafting letters to clients;
• Making Complaints to Courts;
• Filling in Court Forms such as Form E Financial Statement for a Financial Order;
• Assisting in preparation of bundles;
• Processing mark-ups with court amendments;
• Assisting in the preparation of bills.

• Researched a variety of legal issues such as the process for application for a liquidation of a limited company.
• Drafted Letters Before Claim – helped clients with recovering debts by: 
• studying their case, drafting 1st draft and sending it for comments to my superior,
• incorporating the comments and posting the Letter to the recipient,
• following on the progress and if there is a need making a money claim the in the appropriate court;
• supervising the claim process and reporting this to my superior.
• Writing short social media articles in English and Russian.

• Explored complex benefits and housing issues on behalf of clients;
• Guided clients with their legal housing matters by collaborating with council and other organisations;
• Referred client cases to tribunals when appropriate.

• Answered phone calls and collected relevant information from clients; 
• Complied with GDPR by obtaining clients’ consent and setting up their profiles in internal case management system;
• Assisted supervisors to decide next steps on individual cases and communicated outcome to clients;
• Trained new volunteers by introducing them to the processes and scoring them on mock calls.
• Arcadian Law – Office Administrator October 2018 – February 2019
• Invoiced clients using advanced in-house payment system;
• Handled the opening and closing clients’ cases; and archived these.

• SOAS University of London — LLB 2011 – 2013
• King’s College London — Foundation Year 2010 – 2011
• Pitman Training Centre — Microsoft Office Certificate 2010