Aliesha Prout

Friendly, reliable and well-presented individual with strong experience in customer-facing environments, gained through working with children, families and colleagues within a busy nursery setting. Confident communicating with a wide range of people and able to remain calm and professional under pressure. Highly organised with excellent attention to detail, accurate record-keeping skills and a welcoming approach.

Now looking to transfer these skills into a receptionist role, providing professional customer service while supporting the smooth day-to-day running of the workplace.

Level 2 Early Years Practitioner

• Built positive and trusting relationships with children, families and colleagues, providing a warm and professional first point of contact each day.
• Communicated confidently and professionally with families and staff, both face-to-face and by telephone.
• Maintained accurate observations, records, paperwork and documentation, demonstrating strong attention to detail.
• Supported the smooth running of a busy setting by remaining organised, adaptable and dependable.
• Responded calmly and professionally to unexpected situations while prioritising safety, wellbeing and the needs of others.
• Worked effectively as part of a team, communicating clearly and supporting colleagues throughout the working day.
• Created a welcoming and professional environment for children, families and visitors.
• Followed workplace procedures and maintained confidentiality when handling personal information.

Level 2 Diploma for the Early Years Practitioner - Early Years

Health & Social Care – Level 2 - Health & Social Care

English – Combined Grade 4 - English

Art – Grade 4 - Art