Alis Robinson

Ambitious and results-driven Business Manager with over 6 years' experience in recruitment, leading high-performing teams and managing multi-site operations across a wider business area. Proven track record of consistently exceeding KPIs, driving revenue growth, and building long-term client partnerships through full life-cycle recruitment delivery. A focused and commercially astute professional with extensive experience improving staff performance, productivity, and retention through targeted training, hands-on leadership, and exceptional communication.

Committed to continuous personal and business development while delivering outstanding service to both clients and candidates.

Business Manager - M4 Recruitment

(2025-11)

• Oversee and manage recruitment operations across a larger geographical area, ensuring consistent performance, compliance, and service delivery across multiple client accounts.
• Lead, mentor, and develop recruitment consultants and senior consultants, setting clear KPIs and driving individual and team performance.
• Responsible for branch-level financial performance, including revenue growth, GP, cost control, and forecasting.
• Support and implement business strategy in line with senior leadership objectives, contributing to long-term growth and expansion.
• Maintain and grow relationships with key and strategic clients, acting as a senior point of contact for escalations and complex requirements.
• Conduct regular performance reviews, training plans, and coaching sessions to improve productivity and career progression within the team.
• Ensure compliance with employment legislation, company policies, and recruitment best practices across all operations.
• Identify new business opportunities and support business development initiatives across the wider region.
• Provide full Branch Manager cover, taking responsibility for daily operations, staffing decisions, and client management when required.
• Analyse recruitment data and performance metrics to drive continuous improvement and operational efficiency.

Senior Recruitment Consultant - M4 Recruitment

(2023-02 - 2025-11)

• Won Recruitment Consultant of the year 2025 Award
• Built and maintained strong relationships with senior clients, helping them with their long-term recruitment strategies and understanding their needs.
• Took charge of sourcing and securing high-quality candidates across different sectors, using a variety of methods like networking, referrals, and industry connections.
• Managed the entire recruitment process from start to finish, ensuring that everything ran smoothly from the initial brief to placing candidates in the right roles.
• Led salary negotiations and contract discussions, making sure both clients and candidates were satisfied with the final terms.
• Played an active role in training and onboarding new starters, sharing knowledge and providing hands-on support.
• Grew the business by identifying new opportunities, bringing in new clients, and nurturing existing relationships for long-term success.
• Reported on key recruitment metrics and performance, helping leadership track progress and adjust strategies to meet business objectives.
• Solved any tricky recruitment challenges, coming up with solutions that kept both clients and candidates happy.
• Regularly exceeded placement and revenue targets, helping drive business growth and maintain a strong reputation in the industry.
• Providing managerial cover for my branch when branch manager is not on site.
• Consultant with the most new client conversions throughout 2023 & 2024.

Recruitment Consultant - M4 Recruitment

(2022-02 - 2023-02)

• Offered guidance around interview preparation techniques to registered candidates enhancing their chances of success.
• Handled high-volume recruitments during peak seasons within compromising quality of hire.
• Provided constructive feedback to unsuccessful candidates post interviews, aiding their future job search efforts.
• Formulated effective job descriptions for various roles across industries.
• Supported development of marketing material for promoting agencies services amongst potential clients.
• Attending new client meetings.
• Finalising costs of candidate placements.
• Negotiated salaries, terms, and contracts between clients and candidates, ensuring both parties were satisfied with the outcome.
• Consultant with the highest GP throughout 2022 & 2023.

Recruitment Consultant - Pertemps

(2021-07 - 2022-02)

• Developed strong understanding of client companies' values, work culture and environment.
• Participated actively in networking events increasing visibility amongst potentials clients.
• Facilitated background checks and applicant screenings to vet candidates.
• Managed candidates' full cycle, from initial contact to aftercare.
• Supported an average of 40 candidates a month.
• Provided clients with regular updates on candidate progress, managing expectations and maintaining transparent communication.
• Supported the onboarding process for new starters, ensuring they were well-prepared for their new roles and settled into their positions smoothly.
• Maintained and updated recruitment databases, ensuring all candidate information was accurate and up to date.

Trainee Recruitment Consultant - Drivers Direct

(2019-09 - 2020-11)

• General administrative duties such as filing, photocopying, right to work checks & candidate searching.
• Building relationships with clients and candidates.
• Supported senior recruitment consultants in sourcing and identifying candidates for a range of roles across various industries.
• Screening candidates by completing background checks.
• Recording and monitoring office expenses and raising invoices.
• Coordinated interviews between candidates and clients, handling scheduling, confirmations, and follow-ups.
• Offered guidance around interview preparation techniques to registered candidates, enhancing their chances of success.
• Assisted with writing and posting job advertisements on multiple job boards and social media platforms to attract qualified candidates.
• Informing clients regarding potential suitable candidates.

Help Desk Specialist - KBR

(2018-06 - 2019-07)

• Acted as the primary point of contact for all facility-related service requests, managing a high volume of inquiries from clients, staff, and contractors.
• Provided on-call support for emergency repairs and maintenance, offering prompt solutions to ensure minimal disruption to operations.
• Used critical thinking to break down problems, evaluate solutions and make decisions under pressure.
• Handled high volume calls to address customer enquiries and concerns, ensuring swift response times.
• Enhanced customer satisfaction by promptly address and resolving issues and complaints.
• Acted as first point of contact for customers issues and queries.
• Documented all phone and interactions for record keeping and quality control purposes.
• Enhanced DBS check required for this role.