Alison Dooley

Dedicated and compassionate Health Care Assistant with over 35 years' experience working in NHS mental health services. Skilled in providing high-quality patient care, administering medication, supporting personal needs, and ensuring patient safety and wellbeing. Experienced in crisis management, de-escalation, and maintaining dignity and respect in challenging environments.

A reliable team player with excellent communication skills, who consistently goes above and beyond to support patients. Currently seeking part-time, night shift opportunities within the NHS or wider healthcare sector.

Health Care Assistant – NHS Mental Health Services - Mersey Care NHS Foundation Trust - Liverpool

(1988-01)

• Provide high-quality care and support to patients with a wide range of mental health conditions.
• Administer medication, support daily living tasks, and ensure nutritional and hydration needs are met.
• Deliver personal care with dignity and respect, maintaining patient comfort at all times.
• Carry out patient observations, monitor wellbeing, and escalate concerns to clinical staff.
• Support patients in crisis, using de-escalation techniques and restraint management when necessary.
• Build positive, trusting relationships with patients, offering companionship and emotional support.
• Maintain health and safety standards in line with NHS guidelines and safeguarding protocols.
• Work effectively as part of a multidisciplinary team to deliver person-centred care plans.