Suzan E

A highly motivated, reliable, and flexible person with strong organisational skills, now looking to work within an organisation with high standards and productivity, Where I will be able to utilise my proven communication, administrative, collaboration, and Creative skills effectively. A strong career development driven personality, throughout my career I have always use my organisational ability to ensure all work delivered reliably, resulting in increased confidence from management in my abilities.

Health Care Assistant - British Home

(2026-03 - 2026-05)

• Rendering personal care to the resident, like bathing, dressing, grooming.
• Assisting the resident with mobility, like moving around, getting them in and out of bed.
• Updating their care plan, recording daily activities, and observing changes in their physical and mental conditions.
• Feeding Residents who needs assistance, ensuring they drink enough fluid all through the day.
• Engaging resident in daily activities, recreational activities, games, keeping them company, and offering comfort to those with dementia.
• Involving the resident in their daily activities/care plan, letting them make their choices, and above all exercising patient.

Teaching and Learning Mentor - Park House School

(2024-11 - 2026-02)

• Teaching the pupils, and engaging them in learning.
• Preparing instructional materials and resources to support learning activities.
• Providing targeted support to students with learning disabilities.
• Supporting pupil in using technological tools for learning.
• Assisting pupils with specific learning challenges.
• Collecting data on pupil's progress through formative assessment.
• Observing, monitoring and reporting pupil's behavior and academic performance.

Teaching Assistance - St Savior C.E Primary School

(2024-09 - 2024-10)

• Teaching the children and assisting them in learning.
• Taking care of children with special needs.
• Monitoring their day to day activities, progress and behavior.
• Rendering personal care to the children.
• Watching over the children during play time to ensure they are safe.
• Feeding them and making sure they eat properly/accurately
• Tidying the classroom for learning.

Receptionist - Park Plaza Hotel

(2023-10 - 2024-07)

• Greeting and welcoming guests, making them feel comfortable.
• Handling Check-ins and check-out.
• Providing information about hotel facilities, services, local attraction and transportation options.
• Managing incoming calls, taking messages and routing calls to the appropriate staff or guest.
• Managing reservations, and processing payment.
• Rendering concierge services, and addressing guest complaints.
• Ensuring the reception area is clean, organized, and presentable at all times.
• Reporting any cause of concern to the duty manager.

Customer Service Advisor - Kabo Oil & Gas Services

(2020-06 - 2023-04)

• Making sales calls to customers about new products.
• Attending to customers needs in store and rendering supports required.
• Handling customer enquiries over the phone, through emails and in person.
• Investigating customers complaints, and implementing solutions.
• Generating contract and sales invoice for customers, and help to set up payment.
• Working on the till processing orders and cash handling responsibilities.
• Requesting and organizing stock delivery and performing stock taking.

Office Administrator - Caronc Property

(2017-03 - 2020-04)

• Dealing with rent arrears using Saffron Housing Management system
• Handling service general enquiries from tenants through phone calls, email and in person, and providing useful information to address customer's issues
• Contacting tenants through telephone calls to discuss their arrears and providing necessary information on how to clear the rent arrears quickly
• Allocating repairs works to contractors and making calls to monitor and ensure that all works are properly done within the time frame allocated
• Giving administrative support to the team and customer service manager
• Making survey calls to tenants to track useful information for improve services.

BSC - Economics - University of Delta State

Diploma - Computer Science - Global Hyperlink College

9 O Levels - Jinie College