Client operations support at William Hill (2026-08 – Present)
- Processed 100-150 customer and financial transactions accurately per shift, following established procedures and operational controls to ensure correct settlement.
- Handled cash and card transactions while maintaining high levels of accuracy and accountability in a fast-paced, customer-facing environment.
- Verified 500-600 transaction details weekly, applying settlement procedures and resolving transaction queries in line with company policies and compliance requirements.
- Managed multiple customer requests efficiently while maintaining accurate records, delivering professional service and meeting operational deadlines.
Financial analyst at Blackmont Consulting (2026-08 – Present)
- Analysed 50+ donor records for Computer Aid, assessing donation volumes, asset contributions, engagement and employee satisfaction to evaluate donor performance.
- Reviewed 100+ data points/assets across the donor database, identifying trends and performance differences to support evidence-based recommendations.
- Consolidated and analysed donor data across 15 key performance indicators, improving the structure and consistency of information used for management reporting.
Finance and operational analyst at River Venture Studio (2024-10 – 2025-02)
- Produced weekly portfolio reporting for five venture-backed companies, consolidating financial and operational data to support investment monitoring and decision-making.
- Coordinated investment operations across five portfolio companies, tracking transactions, verifying financial information and resolving reporting discrepancies.
- Conducted AML/KYC checks and MiFID II/EMIR regulatory workflows across five portfolio companies, meeting investor and regulatory deadlines.
- Developed Excel and Power BI tools to automate manual processes, improve data accuracy and reduce reporting turnaround times.
Accounting Analyst at Hectae Analytics and Software Solutions (2024-06 – 2024-10)
- Maintained financial records and processed routine accounting transactions while ensuring data accuracy.
- Collated financial data and summarised findings into internal reports, supporting business development discussions.
- Liaised with non-finance stakeholders to clarify data requirements and support decision-making.
- Ensured compliance with relevant accounting regulations and standards, using Sage 200 and TallyERP for record-keeping.
Accounting Intern at Sobha Associates (2023-12 – 2024-06)
- Processed accounts payable transactions for 10 client companies, verifying supporting documentation before recording payments in Sage 200 and TallyERP to ensure timely supplier settlements.
- Reconciled bank statements against accounting records, investigated unmatched transactions and resolved discrepancies to maintain accurate cash balances.
- Prepared supporting schedules and maintained accounting documentation to assist with month-end reporting and financial statement preparation.
- Maintained a high level of accuracy and attention to detail across all entries and reconciliations.
