Aly Cook

My name is Aly, and I am a quick learner, a great listener, and I work well with others.

Sales Associate

Spencer's gifts • Manchester, NH

August 2018 to March 2019

Inventory: Once a year an accurate product count was required, and I travelled to other stores to help with their inventory as well as my home location.

Pushing/Upselling product: I exceeded my weekly quotas of pushing for add ons for certain products (example; post mounts). As well as knowing weekly sales.

Restocking: Going through weekly deliveries, and putting security devices on required items.

Cleaning: Every night once the store closed I; swept, mopped, and dusted.

Closing Tills: Counting down drawer every night.

Customer Service: Greeting customers, helping them find what they need, ringing them up.

Pharmacy Technician

Walgreens • Concord, NH

March 2019 to November 2019

I get hired as a sales associate, and later got promoted and certified to work as a technician to help in the pharmacy

Customer service: Helped people with coupons, awareness of weekly sales, greeting the customers, building up a relationship with regular customers.

Stocking/Pulling: I had to stay on top of outdated products (food, medicine, etc). Weekly deliveries needed to be put up as soon as possible.

Pharmacy: Filling prescriptions, selling prescriptions.

Photography Department: Print photos, making products (canvasses, posters, collages).

Sales Associate

Volta Oil Family Brands • Manchester, NH

November 2020 to June 2021

Stocking

Outdates

Lottery/scratch tickets

Nightly Inventory

Cleaning

Sales Associate

Convience Plus • Manchester, NH

November 2023 to August 2024

Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction

Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales

Maintained a clean and organized work environment to enhance the shopping experience for customers

Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods

Trained new employees

Patient Services Representative

Manchester Ob/Gyn Associates • Manchester, NH

January 2026 to May 2026

Greeting patients

Sending appointment reminders filing checking in patients organizing appointments

Manchester Community College - Associates Degree in Social Science