Amaan Nadeem

Motivated Business Management Graduate (achieving 2:1, York St John University) with strong skills in Marketing, Understanding Consumers and Project Management, through academic projects, with experience of thriving in high-pressure environments and delivering exceptional customer service. Excel in problem-solving and maintaining exemplary time management.

Background includes face-to-face leadership, and interpersonal and analytical skills.

Have Google Data Analytics Professional

Certificate with intermediate technical training to broaden analytical capabilities in SQL, Tableau and R Programme. Additionally, have CMI Level 5 Diploma in Management and Leadership; Level 2 Sports Leadership Qualification.

Administrative Assistant at Blakewater Certus Solicitors (2025-06 – Present)

Worked closely with a high-performing and technical Team in a dynamic litigation department, adapting rapidly to new systems and processes in a fast-paced, time-pressured environment.

• Supported team members by reviewing and analysing legal documents, including solicitors' files and corporate information, ensuring accuracy and compliance.
• Conducted investigations into debtors, assessing management structures and evaluating financial viability to support case strategies.
• Developed critical time management skills, learning to prioritise effectively and adapt to high-pressure situations while maintaining productivity and diligence.
• Ensured all files were clearly labelled and systematically filed, streamlining access to critical information and improving overall departmental efficiency.
• Attending Court hearings and observing witness evidence in court.

Customer Consultant Assistant at H&S Home Improvements (2022-05 – 2024-06)

Integral member of a team delivering prompt and effective support for customer enquiries, both face-to-face and online.

• Prepared and managed stock, proactively overseeing restocking processes to ensure optimal inventory levels and prevent supply shortages.
• Utilised interpersonal skills and software proficiency to understand customer needs, offering tailored advice on home improvement projects.
• Established and managed the company's social media presence, successfully promoting the organisation and expanding its reach in the digital space.
• Oversaw the management of customer enquiries across online platforms, ensuring timely responses and a positive customer experience.

Warehouse Picker/Packer at BOOHOO.com (2020-08-03 – 2020-09-12)

• Completed comprehensive training in key health and safety regulations, consistently applying best practices to ensure a safe working environment.
• Demonstrated initiative by actively promoting and enforcing workplace safety standards amongst colleagues.
• Responsible for picking and dispatching parcels while working under pressure, consistently monitoring and achieving KPI targets by the end of the day.
• Assigned roles and managed team responsibilities in time-restricted scenarios, maintaining strong awareness of team members' strengths to optimise performance.
• Supported the onboarding process for new starters, delivering practical training on proper equipment handling to minimise body strain and reduce long-term health risks.

Work Experience Placement at Skipton Building Society (2019-07-14 – 2019-07-19)

• Demonstrated advanced computer proficiency, providing accurate mock advice and professional assistance to colleagues and practice customers.
• Ensured clear communication and efficient organisation of data files on company servers, streamlining access and supporting operational efficiency.
• Delivered strong conflict resolution and critical thinking skills when handling practice customer scenarios, successfully applying these skills in real interactions after passing a comprehensive mock test.
• Attended and actively contributed to staff meetings, engaging in discussions on company developments and offering constructive feedback.

BA in Business Management – York St John University (2020 – 2023)

Certificate in Google Data Analytics Professional Certificate (2025 – 2026)