Amaira Amy
Motivated and customer-focused student studying Aviation and Airport Management
About
Motivated and customer-focused student currently studying Aviation and Airport Management. Experienced in fast-paced customer service roles with strong communication, teamwork, and problem-solving skills. Reliable, adaptable, and committed to delivering excellent service.
Experience
Customer Service - Popeyes - Camden Town
Worked at Popeyes, gaining valuable experience in customer service. Developed strong communication skills, handled orders efficiently, and resolved customer issues professionally. This experience strengthened patience, responsibility, and teamwork skills.
Customer Service - McDonald's - Wandsworth, South London
Gained 1 year of experience in a fast-paced environment, building strong customer service skills while maintaining professionalism and supporting team efficiency during peak hours.
- Confidently engaged with a diverse range of customers, ensuring efficient service and a consistently positive customer experience.
Customer Service Advisor - Jannah Musk Fragrance Shop - Swan Shopping Centre, Birmingham
Delivered personalised fragrance recommendations and outstanding customer service to enhance customer satisfaction and encourage repeat business.
- Maintained organised displays, and handled customer queries and complaints professionally.
Waitress & Bartender - The Barn Restaurant - Uttoxeter
Provided high-quality customer service across restaurant and bar areas, maintaining a warm and welcoming atmosphere for guests.
- Accurately handled food and beverage orders in a fast-paced environment while ensuring efficiency and professionalism.
Education
Bachelors - Aviation and Airport Management - University College Birmingham
Level 3 Foundation Diploma - OTHM Qualification (2024)
Bangladesh Elementary School (2008 - 2019)
