Amanda Parnell

I am motivated, committed and highly driven and strive to perform to the best of my ability to achieve outstanding outcomes and high levels of quality. Skilled in challenging environments, change management processes and organisational restructures, I remain calm and professional and have been commended on my ability to manage situations whilst maintaining effective and clear communication. I am organised, and able to prioritise workloads whilst multitasking effectively.

Throughout my career I have been committed to embrace every training and learning opportunity which has enabled me to ensure that my teams have the knowledge required so that best practices can be evidenced. I am now seeking to transfer my skills within a different direction and new career path. Eager to take on new challenges and learn new skills.

• Highly experienced in regulated activities in line with CQC, Safeguarding and Social Care legislation
• Extensive knowledge and experience as a Designated Safeguarding Lead (DSL) 
• Day to day running of all aspects of the service.
• Line management of 35+ staff including care and ancillary staff
• Experienced in quality assurance monitoring and auditing and trends analysis.
• Knowledge, understanding and experience of developing risk assessments, both for staff and residents
• Developing management reports for the Senior Leadership Team
• Knowledge & Experience of Health and Social care especially in Elderly care with a person-centred approach.
• Current knowledge of CQC standards and notifications, Safeguarding, MCA & DoLs.
• Care planning and reviews – PCS experience.
• Competency Checks and Mandatory training requirements.
• HR administrate duties, Employment rights and responsibilities
• Recruitment & retention including developing job descriptions, carrying out interviews and the onboarding process including DBS processing, induction, and compliance training for new recruits; HR processes, including return to work interviews, investigatory & disciplinary hearings & supervisions.
• Data collation, processing, and trend analysis
• Training compliance for all staff 
• Rota management
• Minute taking, Email, telephone, or face to face correspondence, Filing systems, BOH, Payroll systems/management

• 2024 Behavior Change Literacy - Workforce Leaders Part 1: What is Behavior Change and Why Is It Important?
• 2024 Behavior Change Literacy - Workforce Leaders Part 2: How Do You Do It?
• 2024 Behavior Change Literacy - Workforce Leaders Part 3: How to Support Your Teams to Do It
• 2023 CO-The Oliver McGowan Training on Learning Disability and Autism
• 2023 IOSH – Risk management
• 2023 Safeguarding LV3
• 2023 Education and Training Level 3
• 2023 Prevent and Radicalisation
• 2018 Business and Administration NVQ LV 2
• 2016 Health and Social Care NVQ LV 3
• 2012 ITQ LV 3