Mark Smith

Procurement & Supply Chain Manager | Demand Planning | IBP/S&OP | Inventory Optimisation | Cost Reduction | ERP/SAP Development | Continuous improvement | OTIF Service level enhancement Supply Chain and Procurement leader with 15 years' experience across retail, manufacturing, distribution and eCommerce. I specialise in inventory management, demand planning, forecasting, IBP/S&OP, ERP development and supplier management. I'm passionate about driving performance, reducing cost, improving efficiency and building strong cross‑functional teams.

My work has delivered major improvements in service levels, forecasting accuracy, stock reduction and supply chain stability across high‑complexity environments.

Head of UK Demand Planning & Procurement - Fischerwerke GmbH & Co. KG - Wallingford, UK

(2023-01)

Owner of global IBP/SAP, long‑range demand planning and forecasting accuracy. Responsible for 'day to day' management of inventory/demand management team. IBP Lead -UK supply chain development, ERP enhancements. Negotiate UK pricing and deliver continuous cost reduction.

• OTIF (On time in full – Service level) improved 93.7% → 98.6%, AB category 99.3%.
• Reduced stockholding by £2.8m (20% YoY).
• Improve stock health. Slow‑moving stock recuction by £736k.
• Stock days reduction from 67 Dyas to 45 Days
• Forecast accuracy increased 53.2% → 75.9%.
• Implemented cloud freight management and end to end tracking system.

Supply Chain Manager - Bunzl Lockhart Catering Equipment - Reading, UK

(2016-01 - 2023-12)

Led team of 12 managing 45,000 SKUs and 421 suppliers. Responsible for service level, stockholding, IBP forecasting and ERP-driven improvements. Managed supply chain challenges across Brexit, COVID and global freight disruption.

• Improved service levels by 6.5%.
• Reduced stock by £2m.
• Delivered ERP upgrade and ongoing continuous improvement programme.
• Developed/up-skilled supply chain team

KPMG Supply Chain Transformation Manager - Wyevale Garden Centres - Syon park

(2014-01 - 2016-12)

Worked with KPMG to redesign supply chain processes and improve capacity planning.

• Availability improved 25% in 6‑month pilot period with new systems.
• Provided accurate flow planning capacity insights, enabling more accurate seasonal stock planning.
• Introduced continuous improvement supplier reviews and implemented aged stock processes.

In‑Stock Manager (Audio & Accessories) - Amazon - Slough

(2011-01 - 2013-12)

Managed 550 suppliers and 15,000 SKUs across Audio & Accessories (Apple, Bose, Samsung, Sony, etc.). Responsible for IBP Global Audio item‑level forecasting, replenishment and demand planning. Drove Supplier performance improvement initiatives, lead-time optimisation and cross‑EU sourcing initiatives. Managed reverse logistics and repair/return programmes.

• Led supplier improvement initiatives, increasing availability by 6.1% YoY.
• Reduced procurement lead time from 17.2 days to 13.2 days by increasing delivery frequency and supplier performance.
• Supported automated forecasting and replenishment transformation.

B.A. (Hons) - Brunel University