Amber Cleaver

Highly experienced and discreet Private and Executive Assistant with over 15 years supporting C-suite leaders, UHNWI families, and senior legal and corporate professionals. Proven expertise in complex diary and travel management, property and household oversight, private lifestyle coordination, and event planning. Known for exceptional organisational skills, unshakable discretion, and the ability to manage highly personal matters with sensitivity and professionalism.

Demonstrated success in both corporate and private household environments, including luxury, legal, and automotive sectors.

Private Personal Assistant at Private Personal Assistant to High-Profile UHNWI, Small Businesses & Individuals (2022-04 – Present)

Full-Spectrum Support for Principal and Family, Business & Personal Affairs

• Manage all personal and business matters for the Principal with the highest level of discretion and confidentiality.
• Organise complex, high-end travel arrangements including private jet charters, visas, luxury accommodations, bespoke itineraries, and fine dining reservations. Handle all last-minute changes and travel-related emergencies seamlessly.
• Maintain and coordinate the Principal's calendar across business and personal domains, ensuring efficient time management and seamless transitions between engagements.
• Ensure all residential properties are maintained to the highest standards, including the management of smart home technologies and security systems. Coordinate with contractors for repairs, renovations, and regular maintenance.
• Oversee the household team (chefs, cleaners, gardeners, chauffeurs), managing rotas, schedules, holidays, and payroll/invoice processing to ensure smooth daily operations.
• Manage the entire family's vehicle portfolio, including servicing, repairs, MOTs, insurance, tax, and detailed upkeep of luxury and performance vehicles.
• Oversee all household utilities, insurance policies (home, vehicle, healthcare), service subscriptions, and compliance with necessary regulations.
• Monitor, process, and track invoices, refunds, and reimbursements. Ensure timely payment of bills and manage reconciliations as required.
• Handle a wide range of personal errands such as shopping, postal services, dry cleaning, and tailored ad-hoc requests.
• Ensure both household and personal office environments are well-equipped, maintaining a stock of essential supplies and overseeing vendor relationships.
• Provide full administrative and logistical support to extended family members, including calendar coordination, travel, and appointment management.
• Uphold the Principal's privacy at all times. Ensure all contractors and third-party providers sign NDAs before entering the property or engaging in any work.

Executive Assistant at Shepherd Global (2021-05 – 2022-04)

Senior-level support to CEO

• Provided comprehensive personal and professional assistance to the CEO.
• Assisted with personal tasks such as vehicle maintenance, vet bills, insurance claims, home furnishings, and social reservations.
• Maintained strict confidentiality on sensitive matters.
• Managed staff events and the division's cultural calendar.
• Distributed and collated client satisfaction survey results.
• Managed diaries for CEO and senior leadership team.
• Compiled weekly internal newsletters and coordinated CEO's monthly division presentations.
• Documented senior meetings, distributed key actions, and followed up on completion.

Personal Assistant at The Financial Conduct Authority (2014-05 – 2021-05)

Personal Assistant to Head of Department

• Provided high-level executive support to the Head of Department, managing complex diaries and competing priorities across multiple stakeholders
• Coordinated meetings, board-level appointments, and cross-departmental engagements
• Managed inboxes, prioritising correspondence and drafting responses on behalf of senior leadership
• Organised domestic and international travel, including itineraries, accommodation, and logistics
• Prepared agendas, briefing packs, presentations, and meeting minutes for senior meetings
• Acted as a key point of contact between senior leadership, internal teams, and external stakeholders
• Supported confidential HR and departmental processes, ensuring discretion at all times
• Processed expenses, purchase orders, and invoicing in line with internal governance procedures
• Assisted with event coordination, including departmental offsites and stakeholder workshops
• Maintained accurate records, trackers, and administrative systems to support departmental operations