Amber Gerrard

Detail oriented Administrative Assistant with proven experience in high volume data entry, invoice processing, and operational support across fast paced environments. Proven ability to manage high volume data accurately, resolve discrepancies, and maintain reliable financial records. Strong organisational and communication skills, with a consistent track record of supporting efficiency and team performance.

Seeking an administrative role where I can contribute to accuracy, organisation, and customer service excellence. Known for maintaining accuracy under pressure and consistently supporting efficient day to day operations.

DATA ENTRY CLERK - ADM Agriculture Ltd

(2025-01 - 2026-07)

• Processed 100+ invoices weekly, ensuring accuracy and timely processing of payments
• Maintained high accuracy across financial records and data entry tasks
• Resolved discrepancies, reducing delays and improving processing efficiency
• Liaised with internal teams and external stakeholders to resolve queries efficiently
• Supported smooth financial operations through accurate data input and validation

CAFE SUPERVISOR - Uncle Henrys Farm Shop and Cafe

(2024-05 - 2025-01)

• Supervised operations serving 100+ customers per shift, ensuring efficient service and high customer satisfaction
• Delegated tasks and managed staff performance during busy shifts
• Delivered staff training and onboarding for new team members
• Maintained compliance with health & safety procedures
• Resolved customer issues quickly to maintain service standards
• Managed cash handling and daily transactions

SALES ADVISOR - The Storage Team

(2023-03 - 2023-09)

• Managed customer enquiries, bookings, and sales of storage units and insurance products
• Processed payments and maintained accurate customer records
• Managed company social media and contributed to marketing activities
• Delivered high-quality customer service, strengthening client relationships

SHOWROOM MANAGER - UK Granite and Quartz

(2022-04 - 2023-03)

• Managed showroom operations and acted as first point of contact for customers
• Provided pricing and quotations, balancing customer needs and business profitability
• Oversaw social media and marketing activity to support business growth
• Delivered a professional customer experience from enquiry to sale

SALES ADMINISTRATOR - Mistermarble

(2020-06 - 2022-04)

• Processed invoices, payments, and financial records with a high level of accuracy
• Maintained filing systems and administrative documentation
• Handled inbound calls and customer enquiries
• Supported the accountant with financial tasks and reporting

SUPERVISOR - Starbucks

(2017-10 - 2019-09)

• Supervised team operations in a high-volume environment
• Managed cash handling, stock control, and store cleanliness
• Supported team leadership and resolved issues under pressure
• Delivered excellent customer service in a fast-paced setting

GCSEs - St Anne's Academy (2015)

First year - Interactive media - Bury College (2016)