Amber Holland

Strengthened relationships with patients and their families by going the extra mile to provide first-class support.

Domiciliary Care Worker - Westminster Home Care - Braintree, Essex

(2022-12 - 2023-05)

Strengthened relationships with patients and their families by going the extra mile to provide first-class support.

• Assisted clients in basic daily needs, including dressing, washing, drying hair and feeding.
• Helped calm and reassure clients suffering anxiety with friendly, calming and positive approach.
• Prepared a range of meals for clients, including nutritious breakfast, lunch and dinner, following individual dietary requirements.
• Visited client's home to assist care requirements, including washing, feeding and housekeeping.
• Performed domestic cleaning tasks, including vacuuming, mopping and washing.
• Assisted with daily hygiene requirements such as bathing, cleaning, showering and toileting.
• Built excellent relationships using patient-centred approach throughout care activities.
• Provided emotional support to clients through regular conversation and companionship.
• Assisted with personal hygiene from bathing to toileting, while promoting dignity and independence.
• Conducted housekeeping tasks to keep living areas presentable, clean and hygienic.
• Communicated clearly with clients living with developmental disabilities and mental health challenges.

Kitchen Porter - Park Holidays - Felixstowe, Suffolk

(2022-03 - 2022-08)

• Flexibly shifted tasks in response to changing service demands, assisting other staff members to increase overall team efficiency.
• Checked product quality, quantity and temperatures upon delivery to make sure orders were fully satisfied.
• Disinfected kitchen tools and supplies to maintain high standard of health and safety.
• Cleaned and inspected food preparation areas against safe and sanitary food-handling criteria.
• Handled glassware and fragile items with exceptional care to prevent damages and breakages.
• Maintained neat and organised food storage areas to increase team efficiency.
• Kept all utensils, dishes and glasses clean and ready for customer use.
• Helped kitchen team prioritise and complete high-volume orders in busy restaurant environment.
• Followed all rules and regulations related to safe food handling, preparation and storage.
• Cross-trained in table service to support FOH team and maintain consistent staff availability

GCSE - Animal Welfare and Care - Otley College (2023)

GCSE - English, Math, Science, History, Art and Design, Photography - Tabour Academy (2021)