Amber Kellond

I have an excellent work ethic which is demonstrated from my work history and my determination to find employment with as many hours as I can get, I'm also very flexible with hours. I have an outgoing personality which I utilise when dealing with customers but I also have a good eye for detail and high standards which are beneficial for back-office duties. I am looking for a new challenge and I am happy to undertake further training to develop new skills.

Kitchen Porter at The Paisley Pear (2019-07 – 2020-10)

Working for a leading pub business who put their people and customers at the heart of everything they do. During my time here I have developed new skills and taken on new responsibilities including:

• Preparation fresh food produce
• Cleaning facilities in line with COSHH regulations
• Deputising for the line chef
• Cleaning kitchen equipment and crockery/cutlery
• Organising cool and ambient food storage
• Working to strict Health & Safety guidelines
• Preparation of customer desserts

Customer Service/Shop Assistant at TA Bros (2018-01 – 2019-05)

Determined to find employment to support my studies I took on this role with a local family run Fish and Chip bar. I learned quickly and was able to develop some critical customer care skills.

• Preparation of food orders and maintaining quality control
• Assisting with stock taking
• Serving customers and taking payments
• Maintaining high levels of workplace hygiene
• Keeping stock rooms clean and tidy
• Ensuring every customer is satisfied and has a 5-star experience

Staff Member at Young's Dry Cleaners (2020-01 – 2020-12)

I worked for a year at young's dry cleaners Brackley learning great customer service skills and how to solve issues to make sure the customer is always happy, it was a great learning curb for me however I had to leave due to staff cut downs and me not having as many hours as I wanted at the time.

Housekeeper at The Paisley Pear (2021-01 – 2021-12)

I was a housekeeper at the paisley pear Brackley learning how to deal with customer management and clean to a high standard. During my time here I passed 2 hotel audits and was given a bonus at the end of the year to say thank you for all my hard work. Some of the skills I learnt were knowing what chemicals react with what, how to improve my cleaning standards and I became more time efficient throughout the 2 years of me working there.

Café Staff at Esquires (2023-01 – 2023-12)

I started a job in a café at esquires Brackley I was involved with customer service, food preparation and coffee making skills. I learnt to improve and learnt as I went as It was my first time doing this sort of job however, I loved dealing with customers and understanding their needs and thinking outside the box in ways I could make them enjoy and feel more comfortable.

Housekeeper & Bar Staff at The Paisley Pear (2024-01 – Present)

I came back to the paisley pear to work as a housekeeper in the day and do bar shifts at night, this really helped improve my confidence and memory skills to go back to a job and learn the things that had changed but I picked it up very quickly and never had any problems, I find it is satisfying to me and customers when the job is done properly and I wish to improve and become better whatever I can every day.

Work Experience at Local Pre-school

I completed 2 weeks at one of the local pre-schools to gain some hands-on work experience in a real world setting. I learnt a lot and gained confidence in my ability to take on new challenges. I enjoyed spending time helping the children with learning activities and making sure they were safe and having fun alongside this.

GCSE in English Language

GCSE in Maths

GCSE in Core Science

GCSE in Sociology

GCSE in History

GCSE in Photography

GCSE in Food Tech

Diploma in Childcare Level 2