Amed Turk

I am a dedicated and ambitious master's student in Legal Practice with strong organisational, communication, and problem-solving skills, supported by extensive experience in customer-focused roles. Having worked as a retail assistant, waiter, and barkeeper and interpreter, I have developed exceptional teamwork, leadership, and interpersonal abilities. My experience in retail and hospitality has taught me to thrive in fast-paced environments, manage multiple responsibilities efficiently, and maintain a high standard of customer care.

I take pride in my professionalism, reliability, and attention to detail, always striving to create a positive and welcoming atmosphere for customers. I am eager to contribute my skills, enthusiasm, and dedication to your retail team, ensuring outstanding service and continued success for your business.

Front of house/ Barista - Ciaro Italian

(2025-12)

• Prepared and served a range of hot and cold beverages, including espresso-based drinks, teas, and specialty coffees
• Operated coffee machines, grinders, and other café equipment efficiently and safely
• Maintained consistent drink quality and presentation
• Delivered friendly, professional customer service in a fast-paced environment
• Handled customer queries, complaints, and special requests effectively
• Maintained cleanliness of workstations in line with food safety standards
• In charge of daily deliveries to other branches

Retail assistant - The Range Retail store

(2021-10 - 2025-01)

• Provided exceptional customer service, addressing inquiries and resolving issues
• Assisted with product organization and restocking to ensure an efficient shopping experience
• Operated tills and managed Click and Collect services
• Collaborated with a busy team in a fast-paced retail environment, demonstrating attention to detail and commercial awareness
• Helping regularly in the warehouse, breaking down pallets and taking in different deliveries
• Operated various systems such as click & collect, Deliveroo etc.

Bartender and Front of House - Syriana Restaurant

(2018-09 - 2020-08)

• Hosted and welcomed customers, ensuring a pleasant dining experience
• Prepared and served hot and cold beverages
• Took food orders and delivered meals to seated customers
• Created and served Desserts
• Cleaning and maintaining a tidy and hygienic bar environment
• Social perceptiveness and Anticipation of customer needs
• Skilled at managing multiple tables and tasks simultaneously
• Ability to coordinate with team members in a fast-paced environment

LLB Masters - Law - Birmingham City University (2025-09)

LLB - Law - Birmingham City University (2022 - 2025)

Matthew Boulton Metropolitan College, Birmingham (2018-09 - 2021-06)