Staff Member
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I have variable work experiences, and they have all given me different skills and workplace values that I will transfer in other roles. I am hardworking, punctual, and take pride in my work. I have consistently proved myself to be an asset within each workplace and can adapt to the role at hand. I am able to work within a team as well as individually.
Staff Member at N061 PIZZERIA (2021-01 – 2023-12)
In this role I took on a wide range of responsibilities including managing staff and daily tasks, overseeing stock levels, processing delivery, and changing barrels and kegs. I assisted in the kitchen with food preparation and assistant chef duties, carried out all required safety and compliance checks, and ensured safe handling procedures were always followed. I helped develop the menu, manage bookings and private parties, handle customer reviews, and resolved complaints calmly and professionally.
I also delivered excellent customer service at all times, operated the tills, and answered all incoming phone enquiries efficiently.
Dance teacher (2023-01 – Present)
Throughout my time in this role, I constantly maintain full compliance with the studio guidelines and relevant legal requirements. I choreograph performances and routines and develop structured lessons to teach students proper technique and dance knowledge. I worked hard to create a warm, supportive learning environment, adapting routines, and tailoring my teaching methods to suit the individual needs and abilities to individual students.
Manager at Crust&Soul pizzeria
During my time as a manager, I oversaw all daily operations including full opening and closing procedures, till management, stock control and ordering, cost and waste reduction and safe food handling. I carried out assistant chef duties, food preparation, pot washing, and maintained high standards of cleanliness throughout, whilst also creating menus and organizing advertisements. I worked across all fronts of house areas including bar service, managing reservations, answering phones, and delivering excellent customer service at all times.
I also resolve customer complaints calmly and effectively, applied strong problem-solving skills and ensured the business ran smoothly and effectively every day.
As the first point of contact for the business, I warmly welcome all the visitors, manage incoming calls, and correspondence, and efficiently handle appointments, bookings and general enquiries. I was responsible for accurately storing and organizing all documents and records, preparing, presenting, and officially signing off awards and certificates. I also followed relevant security, health and safety guidelines, provided administrative support to the wider team, and helped ensure the day-to-day operations ran smoothly.
Staff Member at Houghton Arms In the role I trained and supported team members and carried out a wider range of duties including assistant chef work, pot washing, and preparing desserts. I delivered bar service and front of house floor work, managed stock and inventory, till handling, and provided excellent customer care at all times. I helped organize and run private parties and business meetings, completed all required safety and complaint checks, and managed table bookings and reservations.
I also had full allergen awareness training and took responsibility for leading designated work areas and overseeing daily operations.
GCSE in Mathematics A level in English
GCSE in Religious education A level in Criminology A level in Law