Amelia T

I am a recent graduate from Leeds Arts University with a BA Hons in Fashion Marketing. My interests particularly include the growing technologies in the industry, as I have developed an interactive app embracing AI tools and AR try-on technology. I have a diverse set of skills ranging from 3D design and building to face-to-face networking. I am looking for opportunities to build a career and use my previous skills from service and sales from my previous jobs.

Customer Assistant at Marks and Spencer (2025-09 – Present)

• General sales and customer service in a high paced city-center location
• Visual merchandising to the company's standards and store requirements
• Stock management and handling in-store fulfilment operations
• Handling customer orders and placing orders to ensure customers are fully satisfied

Bar Team Leader at JD Wetherspoon (2023-05 – 2025-10)

• Management responsibilities in a fast paced environment
• Training staff in the team for customer-facing roles
• Ensuring goals are met with head office
• Regular communication with management to ensure business runs smoothly
• Cash handling and stock management

Kitchen and Bar Associate at JD Wetherspoon (2023-05 – 2024-10)

• Preparing food and drinks
• Aiming for and maintaining fastest food times in the region
• CQSMA targets for highest quality food and drinks
• Quick customer service and communication skills

Events staff at MINT people (2022-10 – 2022-12)

• Bar experience at football matches
• Cleaning after events
• Fast-pace drinks and supervising under 18s behind the bar

Sales co-worker at IKEA (2021-10 – 2023-01)

• Extensive product knowledge and understanding of their benefits
• Visual Merchandising for interactive displays
• Communicating with team and systems to ensure customer experience is as positive as possible
• Arranging deliveries and packaging products as well as providing knowledge for business customers
• Managing and maintaining physical stock checking to ensure no over-sales were an issue
• Positive customer feedback from face-to-face sales and assistance, including tips and online reviews
• B2B sales and building relationships with other businesses
• KPI measurements to reach targets

Sales Assistant at House Of Fraser (2020-11 – 2021-09)

• Primarily on HUGO BOSS, up to standards with high-end retail
• Working on the till in a fast-paced environment
• Maintaining and managing stock levels in the stockroom and on the shopfloor
• Handling customer enquiries
• General tidying of various departments
• Quickly learned skills for confidence and sales experience

BA Hons in Fashion Branding and communication – Leeds Arts University (2022-09 – 2025-06)

Extended Diploma in Arts (Graphic design and photography) – Havering college of higher and further education (2020-09 – 2022-07)

GCSEs – Hathaway Academy (2015-09 – 2020-03)