Amina Hersi

I am a highly motivated, energetic, and diligent individual with a genuine passion for delivering exceptional customer service and creating positive experiences for clients and colleagues alike. I excel both in collaborative team settings and when working independently, always leveraging my strong initiative and problem-solving skills to achieve outstanding results. With a strong sense of dedication and a commitment to excellence, I am confident in my ability to be a valuable asset to any organisation. I am naturally sociable and excel at building rapport, which enables me to engage effectively with a diverse range of people. I am seeking a role within a forward-thinking company that values its employees and offers opportunities for professional growth. My ability to adapt, communicate effectively, and remain composed under pressure makes me a reliable team member. I believe that finding fulfilment in one's work is key to achieving success and delivering exceptional performance.

Experienced and adaptable professional with a strong background in retail, customer service, childcare, and warehouse operations. Demonstrated ability to deliver excellent customer experiences, maintain organised and efficient work environments, and adhere to safety and operational standards. Skilled in teamwork, communication, inventory management, and handling cash transactions across fast-paced environments. Proven track record of reliability, strong work ethic, and supporting diverse customer and client needs through roles in retail, hospitality, caregiving, and event operations.

Currently pursuing a university degree in Social Work, developing knowledge and practical skills in safeguarding, communication, child development, and supporting individuals with diverse needs. Academic studies focus on promoting well-being, understanding social care systems, and working ethically and effectively with vulnerable individuals and families.