Amina Qaiser

Crew member

Talent

ManchesterMember since August 9, 2026

Complex problem solvingMultitasking abilitiesExcellent written and verbal communication skillsAttention to detailTime management abilitiesOrganisedEffective communicationTeam collaborationGood listenerCompleting any task going over and beyondFast

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Complex problem solvingMultitasking abilitiesExcellent written and verbal communication skillsAttention to detailTime management abilities

About

I am a highly focused, adventurous, and productive individual with a proven ability to deliver exceptional results in fast-paced retail environments. My strong attention to detail and commitment to excellence enable me to complete every task to the highest standard, whether working independently or as part of a team. Through my retail experience, I have developed excellent customer service skills, ensuring that every customer receives a positive and memorable experience.

I take pride in building rapport with customers, understanding their needs, and providing solutions that enhance satisfaction and drive sales. My ability to remain calm and professional under pressure allows me to handle busy periods effectively while maintaining high levels of efficiency and accuracy. My adventurous mindset motivates me to go above and beyond expectations — from learning new product knowledge to supporting colleagues and contributing to team success.

I am also highly organised and productive, consistently meeting deadlines and achieving targets through effective time management and a proactive work ethic. I am passionate about personal and professional growth, always seeking opportunities to expand my skills and take on new challenges. With a positive attitude, adaptability, and a strong sense of responsibility, I strive to contribute meaningfully to any workplace and deliver outstanding results for both customers and the business.

Experience

Crew member - McDonalds - Arndale, Manchester

(2022-06 - 2023-01)

Demonstrated outstanding customer service skills by greeting customers and ascertaining what each customer wanted and helping them.
Developed excellent communication and teamwork skills when working together with colleagues to provide good service and the right order to the customers in time.
Progressed in time management skills ensuring the order gets ready within reasonable time so the customers leaves satisfied with their food.
Assistated frustrated customers on busy days and calmed them down, did payment refunds to some.
Provided flexibility and reliability for the employer by always being ready to take up shifts or work beyond the hours required to ensure the place is left clean and tidy for the next day.
Maintained knowledge of the new food items and services to make informed recommendations to the customers.

Colleague - Tesco

(2024-07 - 2024-10)

Work effectively
Pay attention to detail as whether each product is found.
Learnt how to manage my time and finish my work in the time given (empty all the cages and fill in all the shelves in a faster pace).

Team member - KFC - Arndale

(2024-10)

Working in the front.
Adapt to a fast paced environment.

Check in agent - Jet2.com - Manchester Airport

(2025-03 - 2025-11)

Learnt new skills such as how to check in board
Work for long period of time.
Get along with everyone.
Meet and greet people on arrivals and departure zone.
Always be there to help passengers throughout their entire journey.
Assisted passengers during the check in process, ensuring smooth and efficient boarding.
Handled baggage check in, tagging, weighting and resolving correct routing, all in compliance with airline policies.
Issued boarding passes, seat allocations and communicative any flight updates or delays to passengers.
Addressed passengers queries and concerns
Conducted passport visa and documentation checks.
Supported passengers with reduced mobility.

Duty free - Manchester Airport - Manchester Airport

(2026-04)

It is a very fast paced job