Amirul Sham

Analysed samples using simple and complex chemical techniques. Calibrated and maintained analytical equipment alongside performing routine quality checks to ensure compliance with UKAS standards. Maintained accurate sample records and reported results through LIMS.

Laboratory Analyst - ALS Environmental - Wakefield, West Yorkshire

(2025-11)

• Analysed samples using simple and complex chemical techniques.
• Calibrated and maintained analytical equipment alongside performing routine quality checks to ensure compliance with UKAS standards.
• Maintained accurate sample records and reported results through LIMS.
• Ensured compliance with health and safety regulations such as COSHH and risk assessments
• Managed high sample volumes while consistently meeting strict turnaround times.

Medical Secretary - NHS - Leeds, West Yorkshire

(2025-06 - 2025-11)

• Accurately transcribed and distributed clinical correspondence for consultants and nurses.
• Developed a strong understanding of medical terminology and healthcare documentation within a clinical setting.
• Coordinated communication between healthcare professionals and patients, providing timely updates and responding to enquiries professionally.
• Maintained confidential records and documentation using electronic record systems such as ePRO, ensuring compliance with privacy regulations.

Senior Call Centre Specialist - Unitemps - Nottingham

(2024-07 - 2024-09)

• Provided call centre training and day-to-day support for new agents
• Handled complex and sensitive cases, including disability accommodations, financial hardships, and international regulations.
• Coordinated across phone systems (amazon connect) and email channels (CRM), reducing response delays and helping to clear a backlog of admissions enquiries.

Bachelor of Science - Biochemistry - Nottingham Trent University (2021-09 - 2024-06)